Implementation Support Engineer (She/He/They)

capco· Tech & Engineering
Apply Now ↗
📍 Poland - Warsaw

About this role

CAPCO POLAND

Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry.

We are also:

  • Experts in banking and payments, capital markets and wealth and asset management
  • Committed to growing our business and hiring the best talent to help us get there
  • Focused on maintaining our nimble, agile and entrepreneurial culture

 

About the role:

We are seeking an experienced Implementation Support Engineer – Cloud Processing Service to support the delivery of modern payment processing capabilities across complex client environments.

In this role, you will combine hands-on implementation expertise with knowledge of payment authorization flows and transaction processing to drive successful onboarding, integration, and production rollout.

 

Key Responsibilities:

  • Support end-to-end implementation including onboarding, configuration, testing, deployment, and stabilization
  • Troubleshoot authorization flows, transaction routing, and response code issues
  • Collaborate with clients, processors, gateways, and acquirers to resolve challenges
  • Contribute to testing, defect triage, and production readiness activities
  • Analyze transaction logs and processing errors to identify root causes
  • Prepare documentation and runbooks for implementation and support
  • Work closely with stakeholders to ensure smooth delivery

 

Required Skills & Experience:

  • 5–7 years of experience in payment technology or transaction processing
  • Strong understanding of card payment flows and lifecycle events
  • Experience with API integrations (REST/JSON) and webhooks
  • Ability to analyze logs and diagnose issues in distributed systems
  • Strong communication and stakeholder management skills

Nice to have:

  • Experience with cloud-based payment platforms
  • Knowledge of Agile methodologies
  • Exposure to production support in high-volume environments

 

ONLINE RECRUITMENT PROCESS STEPS

  • Screening call with the Recruiter
  • Competencies interview with Capco Hiring Manager
  • Client’s interview
  • Feedback / Offer

 

We offer a flexible collaboration model based on a B2B contract, with the opportunity to work on diverse projects.

 

#LI-HYBRID

Frequently Asked Questions

Is the salary disclosed for the Implementation Support Engineer (She/He/They) position at capco?
The salary for this Implementation Support Engineer (She/He/They) role at capco is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Implementation Support Engineer (She/He/They) position at capco located?
This Implementation Support Engineer (She/He/They) role at capco is based in Poland - Warsaw. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Implementation Support Engineer (She/He/They) at capco belong to?
This Implementation Support Engineer (She/He/They) position is part of the Tech & Engineering department at capco. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Implementation Support Engineer (She/He/They) position at capco?
Click the "Apply Now" button on this page. You will be redirected to capco's official application portal hosted on greenhouse where you can submit your application directly.
When was the Implementation Support Engineer (She/He/They) job at capco posted?
This Implementation Support Engineer (She/He/They) position at capco was posted on May 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Implementation Support Engineer (She/He/They)
capco
Apply for this role ↗

You'll be redirected to capco's official application page on Greenhouse.