AI Ops Engineer
encora10· APAC DU
About this role
AI OPS ENGINEER
Important Information
Location: Singapore
Responsibilities:
- Architect, deploy, and optimize Splunk ITSI dashboards, KPIs, glass tables, and service maps.
- Continuously enhance visibility into the health and performance of applications and infrastructure.
- Leverage observability data to investigate system issues and anomalies in real-time.
- Identify root causes using advanced event correlation, log analysis, and telemetry patterns.
- Apply machine learning models to detect anomalies, forecast system behavior, and prevent outages.
- Collaborate with data teams to operationalize predictive analytics for IT incident management.
- Maintain and automate the synchronization of Configuration Items (CIs) from ServiceNow to Splunk.
- Ensure accurate service correlation and dependency mapping across platforms.
Requirement:
- Degree in Computer Science, Engineering, Information Systems, or equivalent.
- Hands-on experience with Splunk ITSI or similar observability platforms.
- Strong knowledge of ServiceNow, including CMDB and CI relationships.
- Familiarity with machine learning for anomaly detection and predictive analytics.
- Proficient in scripting (Python, linux) for automation.
- Understanding of ITIL and modern IT operations practices.
- Analytical mindset with strong troubleshooting and investigation skills using observability data.
About Encora
Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.
At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality
Frequently Asked Questions
Is the salary disclosed for the AI Ops Engineer position at encora10?
The salary for this AI Ops Engineer role at encora10 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the AI Ops Engineer position at encora10 located?
This AI Ops Engineer role at encora10 is based in Singapore. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the AI Ops Engineer at encora10 belong to?
This AI Ops Engineer position is part of the APAC DU department at encora10. See the full job description for more information about the team structure and responsibilities.
How do I apply for the AI Ops Engineer position at encora10?
Click the "Apply Now" button on this page. You will be redirected to encora10's official application portal hosted on greenhouse where you can submit your application directly.
When was the AI Ops Engineer job at encora10 posted?
This AI Ops Engineer position at encora10 was posted on May 22, 2026. Apply as soon as possible — early applications are often reviewed first.
AI Ops Engineer
encora10
You'll be redirected to encora10's official application page on Greenhouse.