CRM Business Analyst
encora10· APAC Billable
About this role
The Business Analyst role is responsible for providing necessary business analysis support from elicitation, analysis, and documentation of business needs and stakeholder requirements, solution requirements both functional and non-functional, and transition requirements relating to various software applications.
Duties And Responsibilities Business analysis
- Investigates business and operational needs, problems, and opportunities, resulting in the recommendation of improvements in automated and non-automated components of new or changed processes or systems
Business modeling
- Conversant with techniques covering a full range of modeling situations.
- Models current and desired scenarios
- Selects appropriate modeling techniques for meeting assigned objectives.
- Gains agreement from subject matter experts to models produced.
- Reviews resulting models with stakeholders and gains resolution to issues or needs.
Requirements Definition And Management
- Defines and manages scope, requirements definition, and prioritization activities for IT-related projects or change requests
- Follows the agreed standards, applying appropriate techniques to elicit and document detailed requirements.
- Provides a constructive challenge to stakeholders as required.
- Prioritizes requirements and documents traceability to source.
- Provides input to the requirements baseline. Investigates, manages, and applies authorized requests for changes to baselined requirements, in line with change management policy
Project Management
- Ensures tasks, milestones, timelines, resources, and other details are clearly communicated to the business owners
- Prepares and submits regular status reports to relevant stakeholders, indicating tasks completed, risk assessment, issues encountered and other items requiring management action
- Manages projects according to approved project management standards to ensure agreed scope, schedule, budget, and objectives are met
Frequently Asked Questions
Is the salary disclosed for the CRM Business Analyst position at encora10?
The salary for this CRM Business Analyst role at encora10 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the CRM Business Analyst position at encora10 located?
This CRM Business Analyst role at encora10 is based in Manila. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the CRM Business Analyst at encora10 belong to?
This CRM Business Analyst position is part of the APAC Billable department at encora10. See the full job description for more information about the team structure and responsibilities.
How do I apply for the CRM Business Analyst position at encora10?
Click the "Apply Now" button on this page. You will be redirected to encora10's official application portal hosted on greenhouse where you can submit your application directly.
When was the CRM Business Analyst job at encora10 posted?
This CRM Business Analyst position at encora10 was posted on Apr 29, 2026. Apply as soon as possible — early applications are often reviewed first.
CRM Business Analyst
encora10
You'll be redirected to encora10's official application page on Greenhouse.