Service desk engineer

encora10Ā· APAC DU
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šŸ“ Singapore

About this role

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Service desk engineer

Important Information

Location: Singapore

Job Summary

As a service desk engineer you will be responsible for fulfilling service requests, including hardware and software installations, configurations, and upgrades. Identifying and resolving root causes of technical issues, implementing permanent fixes to prevent recurrence. Providing exceptional customer service, ensuring that customer needs are met and expectations are exceeded.

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Skills :

A-Levels/Diploma/Degree in Business, Technology, or a related field.

Minimum 1-3 years of experience in service/help desk, technical support or customer service for institutional customers within financial services or payment industry

Good understanding of basic computer hardware, software and network concepts

Possess strong communication, problem-solving and interpersonal skills.

Attention to detail and willingness to learn

Rotational shifts.

About Encora

Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.

At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

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Frequently Asked Questions

Is the salary disclosed for the Service desk engineer position at encora10?
The salary for this Service desk engineer role at encora10 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service desk engineer position at encora10 located?
This Service desk engineer role at encora10 is based in Singapore. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Service desk engineer at encora10 belong to?
This Service desk engineer position is part of the APAC DU department at encora10. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Service desk engineer position at encora10?
Click the "Apply Now" button on this page. You will be redirected to encora10's official application portal hosted on greenhouse where you can submit your application directly.
When was the Service desk engineer job at encora10 posted?
This Service desk engineer position at encora10 was posted on Apr 17, 2026. Apply as soon as possible ā€” early applications are often reviewed first.
Service desk engineer
encora10
Apply for this role ā†—

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