Business Analyst

blackduck· 4140 - Customer Success (GQP)
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📍 Bangalore

About this role

Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.

We are seeking a detail-oriented and analytical Business Analyst with expertise in data analysis, PSA tools and Salesforce (SFDC). The ideal candidate will bridge business needs and technical solutions, leveraging data-driven insights to optimize processes and support strategic decision-making.
 
Key Responsibilities
  • Build and maintain dashboards for security metrics, vulnerability trends, and operational KPIs.
  • Use SQL and scripting (Python preferred) for data extraction, transformation, and analysis.
  • Configure and customize secure workflows, access controls, and compliance reporting.
  • Analyze PSA & CRM data to identify patterns impacting profitability and operational efficiency.
  • Provide day-to-day operational support for services, business systems and processes
  • Troubleshoot and resolve issues related to data integrity, reporting, and system functionality.
  • Ensure adherence to operational workflows.
  • Process Improvement: Identify gaps in security and operational processes, propose solutions, and assist in implementation.
  • Testing & Validation: Support UAT and ensure deliverables meet both business and security requirements.
  • Maintain clear documentation for requirements, processes, and compliance standards.
Qualifications & Experience
  • Hands-on experience with professional services automation management platforms (Certinia, Teamwork).
  • Hands-on experience with Salesforce (SFDC) configuration and reporting.
  • Proficiency in data analysis and automation: SQL, Python, Excel, BI tools, API Development, DAX, data modeling, visualization best practices).
  • Experience implementing cross-functional cost governance processes and KPIs.
  • 3+ years as a Business Analyst or similar role in software or cybersecurity environments.
  • Excellent verbal and written communication skills for stakeholder engagement
  • Strong problem-solving and critical thinking abilities.
  • Ability to manage multiple priorities in a fast-paced, security-focused environment.
  • Collaborative mindset with attention to detail

Black Duck is an equal opportunity employer. We consider all applicants for employment without regard to race, color, national origin, religion, sex, gender identity or expression, age, disability, sexual orientation, veteran or military service status, or any other characteristic protected by applicable law. Black Duck complies with all applicable laws prohibiting employment discrimination in every jurisdiction where it operates and provides reasonable accommodations to individuals with disabilities in accordance with applicable law.

Frequently Asked Questions

Is the salary disclosed for the Business Analyst position at blackduck?
The salary for this Business Analyst role at blackduck is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Business Analyst position at blackduck located?
This Business Analyst role at blackduck is based in Bangalore. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Business Analyst at blackduck belong to?
This Business Analyst position is part of the 4140 - Customer Success (GQP) department at blackduck. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Business Analyst position at blackduck?
Click the "Apply Now" button on this page. You will be redirected to blackduck's official application portal hosted on greenhouse where you can submit your application directly.
When was the Business Analyst job at blackduck posted?
This Business Analyst position at blackduck was posted on May 6, 2026. Apply as soon as possible — early applications are often reviewed first.
Business Analyst
blackduck
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