Senior Software Engineer, Frontend (Berlin)

cresta· Engineering
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🌍 Remote📍 Germany (Remote)

About this role

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. 

Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.

Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.

About the role:

As a Senior full-stack engineer, with a front-end focus, you will be at the forefront of shaping the future of customer engagement! As we work towards our vision, you'll be instrumental in delivering timely, actionable insights that drive business growth from day one. We're building a state-of-the-art Customer Data Platform, visualizing relevant insights for businesses post-onboarding and guiding customer engagement across all touch-points. Be part of the team that's redefining the way businesses connect with their customers!

Responsibilities:

  • Work with the product manager and UX designer to define and detail the product requirements
  • Define software architecture and design matching the requirements
  • Write and push high-quality code efficiently for the frontend (and backend)
  • Apply synchronous and asynchronous design patterns
  • Scale distributed applications
  • Identify and leverage opportunities to improve general engineering productivity
  • Integrate with various tools for CI/CD, test automation, monitoring, logging, documentation
  • Develop multi-tier scalable, high-volume performing, and reliable user-centric applications that operate 24x7

Qualifications We Value:

  • A deep understanding of the modern front-end ecosystem and experience applying frameworks/tools (React, Vite, and Node.js) and patterns to complex, production web applications
  • Comfortable defining and building robust APIs with a strong understanding for different protocols like Websockets, REST, RPC frameworks, etc
  • Experience with database schema design and an understanding of query performance that translates to performant, scalable, and reactive products
  • Deep appreciation for building applications with observability as a first-class principle and familiarity with application performance monitoring

Perks & Benefits:

  • Paid parental leave to support you and your family
  • Monthly Health & Wellness allowance
  • Work from home office stipend to help you succeed in a remote environment
  • Lunch reimbursement for in-office employees 
  • PTO: 28 days in Germany

Compensation for this position includes a base salary, equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Your recruiter can provide further details.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai

Frequently Asked Questions

Is the salary disclosed for the Senior Software Engineer, Frontend (Berlin) position at cresta?
The salary for this Senior Software Engineer, Frontend (Berlin) role at cresta is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Senior Software Engineer, Frontend (Berlin) job at cresta remote?
Yes, this Senior Software Engineer, Frontend (Berlin) position at cresta is remote, with team members based in Germany (Remote). You can work from home or anywhere in the supported regions.
Which team or department does the Senior Software Engineer, Frontend (Berlin) at cresta belong to?
This Senior Software Engineer, Frontend (Berlin) position is part of the Engineering department at cresta. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior Software Engineer, Frontend (Berlin) position at cresta?
Click the "Apply Now" button on this page. You will be redirected to cresta's official application portal hosted on greenhouse where you can submit your application directly.
When was the Senior Software Engineer, Frontend (Berlin) job at cresta posted?
This Senior Software Engineer, Frontend (Berlin) position at cresta was posted on Apr 30, 2025. Apply as soon as possible — early applications are often reviewed first.
Senior Software Engineer, Frontend (Berlin)
cresta
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You'll be redirected to cresta's official application page on Greenhouse.