Account Development Representative Manager
About this role
Feedzai is the world’s first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today’s most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction and payment type. The world’s largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy. Feedzai is a Series D company and has raised $282M to date. With a valuation of $2 billion, our technology protects 1 billion consumers and 90 billion transactions each year.
You:
We are looking for a strategic, results-driven Account Development Manager to lead and be involved in the scale of our Europe and APAC ADR team. This role will be responsible for supporting a high-performing ADR team, and will be a key component in developing pipeline generation strategies, aligning closely with marketing and sales leadership to drive growth and revenue impact aligned with the Feedzai Go-to-Market.
Your Day to Day:
People Management
- Lead, mentor, and coach a team of Account Development Representatives across Europe and APAC.
- Manage the full team lifecycle: recruit, onboard, and train new hires, set clear KPIs, conduct regular performance reviews, and provide ongoing coaching and training to foster a high-performance culture and drive results.
GTM research, positioning & thought leadership
- Develop and implement scalable outreach strategies, cadences, and workflows that maximize ADR efficiency.
- Serve as a thought leader by understanding industry trends, client challenges, and market segmentation, positioning Feedzai’s solutions to solve client needs with key messaging.
- Aggregate market information and provide creative feedback to stakeholders to refine the Go-to-Market (GTM) strategy and spot new opportunities
Inbound and Outbound initiatives to generate pipeline
- Oversee inbound and outbound lead generation strategies, ensuring alignment with marketing, field sales, and partner managers on messaging and targeting.
- Coach the team on best practices for outbound campaigns (leveraging emails, account based marketing, calling, social selling, and more) and lead nurturing to convert them into qualified opportunities.
- Ensure application of BANT, CHAMP, and SPIN methodologies for a customer-centric, value-selling approach, and manage the successful handover of qualified opportunities.
Forecasting & Reporting
- Be data-driven to accurately forecast lead conversion and proactively build the required pipeline to hit targets.
- Leverage sales engagement platforms (e.g., Salesforce, Outreach) to monitor activity, report on team performance, and provide insights to leadership.
You Have & You Know-how:
- 3+ years of proven experience managing a global sales development team, with a strong track record of supporting and building high-performing ADR or Inside Sales teams and exceeding pipeline generation targets.
- Experience in selling enterprise technology in a fast-paced start-up or scale-up environment.
- Deep understanding of sales development best practices, lead generation strategies, and CRM technologies.
- Exceptional leadership, coaching, and mentoring skills with a passion for developing talent.
- Excellent communication, interpersonal, and conflict resolution skills.
- Hands-on, strategic thinker with the ability to translate business objectives into actionable team goals and demonstrate creative thinking for new opportunities.
- Proven experience in the Financial Services industry preferred (Financial Crime is a plus)
Your First 30-Days at Feedzai:
You will be immersed in our brand with training, connections, and one-on-one time with your manager. You may shadow your colleagues virtually or onsite at an office depending on where you work as you are supported through your Feedzai journey. In addition, you will have access to a ton of information to give you history, context, and all the knowledge you can handle about Feedzai and the team. Finally, you will start working on projects and collaborating on work currently being done. We can't wait to have you join the team!
Feedzai is an Equal Opportunity Employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Feedzai does not accept unsolicited resumes from recruiters or employment agencies.
Feedzai will use the personal data you provide us with by filling out this form for reviewing your application and to potentially negotiate a contract with you. Your personal data will be retained by Feedzai for 24 months following your application. Please see our Privacy Notice available at https://www.feedzai.com/legal/feedzai-candidate-privacy-policy/ and https://www.feedzai.com/legal/feedzai-california-candidates-privacy-policy/ for more information on how we process your personal data.
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