Sr. Change Management Specialist
About this role
Overview
As a Sr. Change Management Specialist at Esri, you will play a key role in ensuring internal marketing projects achieve successful adoption and alignment with organizational goals. This role focuses on the people side of change, supporting transitions in business processes, systems, and technologies while continuing to evolve our marketing organization into an insights-driven organization.
You will develop and implement change management strategies that accelerate employee adoption and foster engagement. A key part of your success will be your ability to influence stakeholders, build trust, and support alignment across teams.
Responsibilities
- Apply a structured methodology and lead change management activities, strategies, and plans that maximize employee adoption and minimize resistance
- Map, assess, document, optimize, and drive adoption of marketing processes to establish and promote best practices
- Develop and execute communication plans to keep stakeholders informed throughout the project lifecycle
- Write clear, engaging communications to support change initiatives
- Conduct impact assessments and change readiness evaluations
- Collaborate with project managers and campaign owners to embed change management into project plans
- Build training plans, guides, and videos and train teams on various products and processes
- Define success metrics and monitor progress to ensure change adoption and sustainability
Requirements
- 5+ years of driving and executing change management within an organization
- Bachelor’s degree in Business, Communications, Marketing, or related field
- Change management certification (Prosci preferred)
- Strong understanding of change management principles and methodologies
- Demonstrated ability to influence change and build relationships across various levels of an organization
- Exceptional communication skills, both written and verbal
- Proven experience developing training materials and delivering in-person and virtual training sessions
- Familiarity with project management approaches, tools, and phases of the project lifecycle
- Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.
- Ability to travel up to 10%
Recommended Qualifications
- Master's degree in Business, Communications, Marketing, or related field
- Experience with tools such as Adobe solutions, Workfront, Camtasia, and WalkMe
#LI-KM2
Total Rewards
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.
If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
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