Senior People Operations Generalist

WHAT IS BOX?

Box (NYSE  BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day. contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

This individual will be a key partner for the PeopleOps organization that will be responsible for, but not limited to providing front line support to boxers and managers on People related inquiries, on-boarding and off-boarding of Boxers, executing and supporting People programs and processes and in helping create an awesome employee experience at Box!  We are looking for someone who can help us to scale in a way that will support our continued growth.  This position will report to the Head of Japan People & Communities.

RESPONSIBILITIES

• Serves of first point of contact to Boxers and managers for policy/procedure questions, HRIS inquiries, on-boarding and off-boarding and other range of generalist activities.

• Effectively manages inquiries and is able to resolve escalated concerns with little guidance or direction. 

• Assist with employee relations counseling, performance management, coaching and exit interviewing.

• Build effective relationships with business leaders, internal support teams, and other key stakeholders to enable effective implementation of HR plans and programs, while ensuring programs are aligned with overall business strategy and goals.

• Support roll out of global People Ops programs as well as recommend and implement continuous process improvements. 

• Participate on project teams to define, develop and implement solutions, processes and tools.

• Collaborates with all departments on a variety of People related initiatives especially local Benefits and Learning & Development programs.

• Conducts data audits for various reporting and compliance needs.

• Onboarding and Off-boarding employees in Australia and Japan

• Responsible for managing the statutory health committee, reporting statutory health examinations to authorities, conducting and reporting statutory stress checks, and managing other statutory events along with related administrative tasks.

• Issuance of certificates of employment in response to requests from current and former employees.

QUALIFICATIONS

• Bachelor’s Degree required. Preferably in Human Resources, Business or related field. 

• 5+ years of broad HR knowledge especially Operations area such as social insurances, pension, leave of absence and so on.

• Ability to manage own time and workload, juggling conflicting priorities and excellent problem solving ability.

• Operational Excellence

• Ability to work in a fast-paced environment with multiple projects and deadlines; experience working for a late stage start-up company is a plus.

• Experience with Workday, JIRA, Excel are +

• There are no issues with maintaining confidentiality.

• Team worker

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice.