Sales Associate

lasenza· Store Operations
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📍 Surrey, British Columbia

About this role

OVERVIEW

La Senza sales associates deliver a best-in-class, captivating, branded customer experience that builds loyalty and enables consistent sales and profit growth.  They drive personal sales, live our values, represent the brand and demonstrate the La Senza selling model and behaviours.  


Role and Responsibilities:

•    Focused on building new and lasting customer connections, delivering highly satisfying customer experiences and consistently leading the La Senza selling model with confidence, passion and expertise for the brand
•    Responsible for creating a shopping experience that is effortless, inspiring and productive through expert product knowledge and cultivating relationships with customers to develop customer loyalty 
•    Promote and display teamwork across all areas to ensure the customer’s journey is seamless
•    Process customer transactions, returns or exchanges accurately and efficiently and create lasting customer impressions
•    Demonstrate knowledge and insight regarding inventory availability, customer requests and provide feedback on the product to store leadership
•    Understand, adhere to and reinforce brand standards 
•    Reinforce all activities related to providing a safe working environment 
•    Maintain an awareness of loss prevention by supporting a culture of honesty and connecting the links between customer service, associate engagement and shrink
•    Assist with merchandise preparation for sales floor replenishment including ensuring merchandise is accurately priced in accordance with markdowns, markups and promotions
•    Replenish merchandise to standard to create a full and abundant store, ensuring visual displays are maintained according to standards


Key Success Criteria:

•    Embraces the organization’s mission  
•    Meets defined availability criteria, including evenings, weekends and non-business hours
•    Ability to work as part of a team
•    A genuine desire to provide excellent customer service 
•    Excellent listening, organization and follow through skills 
•    Ability to connect with and relate to customers and build meaningful relationships 

Frequently Asked Questions

Is the salary disclosed for the Sales Associate position at lasenza?
The salary for this Sales Associate role at lasenza is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Sales Associate position at lasenza located?
This Sales Associate role at lasenza is based in Surrey, British Columbia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Sales Associate at lasenza belong to?
This Sales Associate position is part of the Store Operations department at lasenza. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Sales Associate position at lasenza?
Click the "Apply Now" button on this page. You will be redirected to lasenza's official application portal hosted on greenhouse where you can submit your application directly.
When was the Sales Associate job at lasenza posted?
This Sales Associate position at lasenza was posted on Aug 26, 2025. Apply as soon as possible — early applications are often reviewed first.
Sales Associate
lasenza
Apply for this role ↗

You'll be redirected to lasenza's official application page on Greenhouse.