Financial Crime Operational Associate

About us

Liberis is on a mission to supercharge the power of small businesses all over the world - delivering the financial products they need to grow through a network of global partners. Before all else, Liberis is a technology company, connecting finance with small businesses. We use data to help partners understand their customers’ real time needs and tech to offer tailor-made funding and financial products. Empowering small businesses to grow and keep their independent spirit alive is central to our vision.Up to now we have funded almost 40,000 small businesses with over $1.5bn - but we believe there is much more to be done. 

The team

This is an incredibly exciting time to join the business and the Legal and Compliance Team and will offer the right candidate a huge breadth of work. We are committed to teamwork and never work in silos as you will be collaboratively supporting Liberis scale during its next exciting phrase. This is a great opportunity for someone to take on real responsibility in a scaling department. The successful candidate will work with multiple teams across Liberis and have the chance to make a big impact. 

The role

The Financial Crime Operational Associate plays a key role in supporting the day-to-day activities that keep the business safe, compliant, and running effectively. The primary focus of the role is to carry out customer due diligence, support transaction monitoring, and review alerts to ensure that potential risks are identified, assessed, and managed appropriately.

This role is important in maintaining consistency, accuracy, and efficiency across processes. By handling tasks such as due diligence, screening, and oversight activities, the associate helps ensure that risks are identified early and that the team meets its regulatory obligations. In addition, supporting complaint handling helps ensure customers are treated fairly and that issues are resolved in a clear and timely manner.

Overall, the role contributes to the company’s ability to remain compliant, protect its customers, and maintain trust. Through strong organisation, attention to detail, and a proactive approach, the Financial Crime Operational Associate supports the business in operating securely while enabling sustainable growth.

What you’ll be doing

Financial Crime

• Assist with customer due diligence (CDD) and periodic reviews
• Support transaction monitoring and alert handling processes
• Conduct sanctions, PEP, and adverse media screening

Oversight

• Support monitoring activities to assess adherence to policies and regulatory obligations

Occasional Complaints Management

• Assist in logging, tracking, and investigating customer complaints
• Support drafting clear, fair, and timely complaint responses

What we think you’ll need

• Basic understanding of compliance and financial crime risks (AML, fraud, customer protection)
• Strong attention to detail and organisational skills
• Analytical mindset with the ability to assess information and identify risks
• Clear written and verbal communication skills
• Ability to manage multiple tasks and meet deadlines
• Proficiency in Microsoft Office (especially Excel and Word)
• High integrity and a strong sense of accountability
• Proactive and willing to learn across multiple compliance disciplines
• Customer-focused mindset with an emphasis on fair outcomes
• Comfortable working in a fast-paced, evolving environment
• Collaborative team player with a positive attitude

Liberis is an equal opportunities employer. We welcome applications from all candidates, including individuals with disabilities and provide reasonable adjustments as required.