Data Center Technician II

kaseya· Infrastructure
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📍 Pennsylvania, US

About this role

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.

At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar. 

The Data Center Technician will possess data center knowledge and is responsible for the operational integrity, process, and security compliance of the data center infrastructure. The individual maintains and follows the processes that will maximize customer uptime in the most cost-effective way and also ensures that data center problems are identified, repaired quickly, and that internal customer demands are met.

Location: Breinigsville, PA (Tierpoint) 

Responsibilities:

  • Act as a local point of contact between Kaseya and Data Center Staff
  • Conduct daily inspections of all Kaseya related Data Center infrastructure equipment
  • Operates and installs computing equipment related to infrastructure and applications including servers, storage, network, telco, and software.
  • Sets up and installs equipment, hardware, and cabling on data equipment and peripherals. Performs general and preventative maintenance and plans downtime procedures.
  • Maintain internal reference rack schedule to reflect the existing deployment.
  • Process HDD RMA shipments and coordinate failed drive destruction
  • Running hardware diagnostics and replacing failing parts in a timely manner. (RAM, PSUs, Hard drives, etc.)
  • Maintains inventory and labeling of equipment and removal of decommissioned hardware. Maintains an adequate spare parts inventory of systems, subsystems, and parts used in repair work.
  • Lifting of equipment required up to and over 50lbs. Use manual and electric server lift where applicable
  • Install fiber and copper cross connect cabling
  • Provide oversight of contractors and service providers in the Kaseya related spaces.
  • Assists with shipping, receiving, and distribution of equipment and hardware.
  • As a member of an on-call rotation provide emergency response. Shift, evening, and weekend work, while limited, may be required

Qualifications: 

  • Strong written and verbal communication skills; must be able to distribute messages clearly and concisely connecting with employees and customers.
  • Advanced technical troubleshooting skills
  • An eager can-do attitude
  • The technician must have the ability to organize technical tasks, as well as the ability to develop a detail-oriented technical problem-solving approach
  • General computer hardware configuration, troubleshooting, and repair knowledge
  • Knowledge of Ethernet network topology and components to help troubleshoot networking issues
  • 2-3 years of experience as a data center technician, or similar.
  • Associate or Bachelor’s degree related to Information Technology or equivalent experience
  • Shipping logistics and/or previous data center experience
  • Military training or technical certifications desired

Bonus Points:

  • Experience with Ubuntu/Debian Linux
  • Experience with Dell systems, including iDrac and Dell TechDirect Portal
  • Experience with Cisco Nexus switches
  • Experience with Mellanox and Nvidia series switches
  • CompTIA Linux+, Network+ or equivalent

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

Frequently Asked Questions

Is the salary disclosed for the Data Center Technician II position at kaseya?
The salary for this Data Center Technician II role at kaseya is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Data Center Technician II position at kaseya located?
This Data Center Technician II role at kaseya is based in Pennsylvania, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Data Center Technician II at kaseya belong to?
This Data Center Technician II position is part of the Infrastructure department at kaseya. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Data Center Technician II position at kaseya?
Click the "Apply Now" button on this page. You will be redirected to kaseya's official application portal hosted on greenhouse where you can submit your application directly.
When was the Data Center Technician II job at kaseya posted?
This Data Center Technician II position at kaseya was posted on Jun 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Data Center Technician II
kaseya
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