Enterprise Account Manager
About this role
Nanonets is transforming the way businesses work. Our AI platform takes the manual, messy, time consuming work — that bog down industries like finance, healthcare, supply chain, and more — and turns them into seamless, automated processes. What once took hours of human effort now takes seconds with Nanonets. Our client footprint spans across 34% of Fortune 500 enabling businesses across various industries to unlock the potential of AI in automating their business processes.
More than 10,000 businesses trust Nanonets because we don’t just promise efficiency — we deliver it with unmatched accuracy and seamless integrations.
In 2024, we raised a $29M Series B led by Accel with continued backing from Elevation Capital and YCombinator, fueling our mission to reshape entire industries through intelligent automation. With revenues tripling year over year and a rapidly scaling global team, we’re not just imagining the future of work — we’re building it.
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The Role
Nanonets is seeking an Enterprise Account Manager to own Enterprise customer relationships, with a strong focus on upsell and account expansion.
This role sits at the critical intersection of post-sale execution and revenue growth. You’ll engage customers early in their journey, ensuring successful adoption while proactively identifying opportunities to expand scope, usage, and deal size.
Your primary KPI will be revenue growth and account expansion.
Roles and Responsibilities
- Own a book of enterprise and early-lifecycle customer accounts
- Drive successful customer onboarding and long-term value realization
- Proactively identify and execute upsell opportunities (expanded use cases, higher volumes, additional workflows, or teams)
- Partner closely with Solutions, Product, and Sales to align customer needs with long-term growth opportunities
- Run commercial conversations including pricing, packaging, expansion scope, and contract terms
- Maintain clear visibility into pipeline health, renewal timelines, and expansion opportunities
- Track and report on key metrics including expansion ARR and revenue growth
Requirements and Skills
- 3–5+ years of experience in Account Management, Customer Success (commercial), or Account Executive roles, ideally in SaaS, AI, or automation
- Experience driving expansion or growth within existing customer accounts
- Proven ability to run commercial conversations and negotiations
- Comfortable working alongside technical or solutions-led teams
- Strong stakeholder management and communication skills
- Thrives in a fast-paced, ambiguous startup environment
Nice to Have
- Experience working with AI, workflow automation, or API-driven products
- Familiarity with usage-based or value-based pricing models
- Background in mid-market or high-velocity enterprise sales motions
Additional Information
Hybrid role, (twice a week in our Palo Alto office), based in the Bay Area, CA. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is $120,000 - $180,0000 per year.
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You'll be redirected to nanonets's official application page on Greenhouse.