Visual QA, Lead
About this role
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
Visual QA Lead
The opportunity
Monks is seeking an English-speaking Visual QA Lead to manage our quality assurance team and oversee the visual integrity of our work for a major international account. In this management role, you will be responsible for the entire QA operation, defining standards and leading a team of experts to excellence. If you are a leader with a design background who thrives in optimizing processes and managing high-performing teams, we’d love to have a look at your application.
In this role you will:
- Lead and coordinate the Visual QA team
- Define and improve QA processes, standards, and workflows
- Manage project allocations, priorities, and QA coverage
- Support hiring, onboarding, mentoring, and team development
- Collaborate with PMs, creatives, production teams, and stakeholders
- Review escalations, complex QA cases, and delivery risks
- Ensure documentation, reporting, and communication consistency
- Responsible for measuring and tracking project quality KPIs
- Monitor and update metrics on a monthly cadence
- Share KPI reports and quality insights with relevant stakeholders regularly
Experience you already have:
- Strong experience in Visual QA, Creative Production, or QA Operations
- Previous leadership or people management experience
- Strong understanding of QA methodologies and creative workflows
- Experience with Jira, DAM systems, Figma, and Adobe Creative Suite
- Excellent communication, organizational, and stakeholder management skills
- Ability to lead teams, improve processes, and drive quality standards across projects
#LI-MS1 #LI-Hybrid
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
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