Senior Software Engineer, CX
About this role
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what's the role all about?
As a Senior Software Engineer, you're entrusted with a pivotal role in the development process, leveraging your extensive experience and technical prowess to drive the creation of complex, data-intensive software solutions. You will also be expected to embrace and leverage AI-powered tools and workflows to accelerate development, improve code quality, and deliver smarter outcomes.
How will you make an impact?
Degree in Computer Science, Industrial/Electronic Engineering
Strong software development experience in Java/Node.JS,Rest API, SQL, MySQL
Strong hands-on experience working with Datalake architectures, Apache Spark, and Apache Airflow for building large-scale data pipelines and processing workflows
Proven experience using AI-powered development tools (e.g., GitHub Copilot, Claude, Cursor, or equivalent) in day-to-day coding, debugging, code review, and productivity workflows
Strong knowledge of multithreading, concurrency, and code performance
A comprehensive familiarity and proven experience in OOD/OOP
Experience developing enterprise-grade software products that can perform, scale, and integrate into a broad enterprise ecosystem.
Have you got what it takes?
IT experience 5-7 years.
Experience in high performance, highly available, and scalable systems
Hands-on experience designing and operating data lake / big data pipelines using Spark and orchestration via Airflow in production environments
Demonstrated ability to integrate AI tooling into the software development lifecycle — from prompt-driven coding to automated test generation, documentation, and review assistance
Deep knowledge and experience with software design patterns and how they can effectively be incorporated into software design and when not.
Passion to educate and mentor others in engineering best practices and patterns - team player.
Experience working with Agile/SCRUM/Agile software development methodology.
Great initiative - proven ability to tackle projects with a can-do attitude.
Proven experience in operating within a global environment.
You will have an advantage if you also have:
Familiarity and/or experience with public cloud infrastructures and technologies such as Amazon Web Services (AWS)
Knowledge of Microservices and/or Cloud-Native Development
Exposure to building or integrating with LLM-based services, vector databases, or AI/ML workflows
What's in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition Number: 11049
Reporting Into: Tech Manager
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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