Customer Success Associate

easygenerator· Revenue
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🌍 Remote📍 ColombiaFullTime

About this role

About Easygenerator

Easygenerator is a fast growing EdTech scale-up, headquartered in Dubai, on a mission to revolutionize learning with our award-winning authoring tool. Trusted by global giants like Kellogg’s, T-Mobile, and Siemens, we’re continuing our global expansion and inviting you to join us in simplifying knowledge sharing and transforming the EdTech landscape as part of our high-impact global team.

AI-First Company - not only in the products we build, but in how we operate internally. You’ll get hands-on experience with the latest AI technologies, be trained on how to use AI to work smarter, and develop a future-proof skillset that will keep you ahead in the years to come.

As a Customer Success Associate you’ll be a part of our Customer Success team, helping organizations get the most out of Easygenerator. In this role, you’ll play a key part in ensuring our customers feel supported and empowered from day one, guiding them through their onboarding journey, building strong relationships, and contributing to their long-term success with our tool.

What You’ll Do

  • Proactively engage customers to maximize adoption and value realization, supporting the Customer Success team in achieving renewals and expansion goals.

  • Deliver impactful onboarding sessions, product trainings, and webinars that inspire confidence and promote product utilization.

  • Partner closely with Customer Success Managers to track customer health, identify opportunities for growth, and ensure customers reach key success milestones.

  • Continuously improve and scale our onboarding experience to enhance customer satisfaction and business impact.

  • Represent the voice of the customer internally, providing actionable insights to help shape product development and customer strategy.

What You Bring

  • Excellent command of English language.

  • Bachelor degree or higher.

  • 0-3 years of relevant working experience.

  • Natural ability to teach.

  • Excellent listening and organizational skills.

What’s In It For You

  • Being part of a fast-growing scale-up environment where you can make an impact from day one

  • Develop yourself in the direction you love most. Due to our fast growth, many new opportunities are unfolding quickly

  • Working in a fun & international environment (40+ nationalities) surrounded by a dedicated team.

Practical Information

  • Working Hours: 09:00 a.m. to 18:00 p.m. (your local time)

  • Remote work

  • Employment Type: Contract Position

Ready to join us?

  • Apply now and help us deliver world-class support while shaping the future of EdTech!

Frequently Asked Questions

Is the salary disclosed for the Customer Success Associate position at easygenerator?
The salary for this Customer Success Associate role at easygenerator is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Customer Success Associate job at easygenerator remote?
Yes, this Customer Success Associate position at easygenerator is remote, with team members based in Colombia. You can work from home or anywhere in the supported regions.
Is the Customer Success Associate role at easygenerator full-time or part-time?
This is listed as a FullTime position. It is posted as a Customer Success Associate role in the Revenue department at easygenerator.
Which team or department does the Customer Success Associate at easygenerator belong to?
This Customer Success Associate position is part of the Revenue department at easygenerator. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Success Associate position at easygenerator?
Click the "Apply Now" button on this page. You will be redirected to easygenerator's official application portal hosted on ashby where you can submit your application directly.
When was the Customer Success Associate job at easygenerator posted?
This Customer Success Associate position at easygenerator was posted on May 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Success Associate
easygenerator
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You'll be redirected to easygenerator's official application page on Ashby ATS.