People Advisor - Operations

Job Description

As a People Advisor - Operations, you will act as the primary HR contact and trusted advisor in our distribution center, partnering closely with site leadership and employees to drive people-centric initiatives, ensure compliance, and create a positive work environment by fostering a safe, inclusive, and performance-driven workplace culture. 

This role is based in Eastern Creek and reporting to the Head of HR Operations

You will…

• Serve as the first point of contact for all HR matters at the site
• Coach and advise (senior) managers on all HR related matters along the employee life cycle
• Lead local implementation of HR processes such as annual reviews, training and succession planning
• Develop and implement core HR policies and procedures tailored to site needs, in alignment with company standards
• Drive business-aligned people strategies by immersing yourself in business unit operations and translating stakeholder KPIs into measurable HR interventions.
• Support recruitment activities in collaboration with central Talent Acquisition
• Build leadership capability by coaching managers through complex people challenges, performance, conflict, and team dynamics, to build their own leadership muscle.
• Drive employee engagement through analysing results at site and business unit level, and partnering with managers to develop targeted action plans that drive measurable improvement.
• Deliver people analytics to business leadership by analysing absenteeism, turnover, retention, exit interview, and engagement data.
• Act as a custodian of culture and values, embedding them into business processes and acting as an early-warning system for morale or cultural issues.
• Manage employee relations matters by providing timely, consistent, and legally sound advice on performance management, misconduct, and grievances.
• Lead and support change management, partnering with business leaders to plan and execute organisational changes with clear communication and support.

You have…

• You have at least 3-5 years of professional experience in operational HR work, ideally in a fast-paced company with a modern people culture - preferably in logistics, warehousing or manufacturing environment
• A tertiary qualification in Human Resources, Business, Psychology, or a related discipline.
• Strong coaching capability with experience in developing manager capability across performance, conflict, and leadership challenges.
• Hands-on approach with strong interpersonal and communication skills
• Proven experience using people data and analytics to diagnose workforce trends and drive business decisions.
• Strong business acumen, demonstrating an ability to align HR activity to business unit goals and KPIs.
• Proficiency in MS Office or G-Drive apps and experience with HRIS tools (e.g., SAP, Workday)

You are…

• A natural coach who empowers managers and builds capability across the business.
• You are highly team-oriented and apply your strong advisory skills, as well as your ability to solve problems and resolve conflicts effectively
• You are a creative and empathetic individual with a keen interest in continuous improvement
• Data-driven and comfortable presenting people metrics to senior leadership.
• Legally astute, providing consistent and compliant advice on employee relations matters.

What you’ll get in return… 

• The chance to have a significant impact in a leading global food technology company
• Egoless environment, constant learning with room for personal growth
• Free access to Headspace
• Internal learning & development 
• A diverse and vibrant international environment, with offices in 18 countries
• Company discount - 70% off HelloFresh & 40% off Youfoodz

Start Date: Immediately available - Can wait a notice period

Duration: Permanent full time role. You must have the right to work full-time in Australia

Location: Eastern Creek, Sydney Distribution Center

Salary: Competitive salary & employee benefits