Senior Fulfilment Manager

Senior Fulfilment Manager
Full Time
St. Margaret’s, Co.Dublin, K67 P7E5

Reporting to the Director of Operations, the Head of Production holds full site-level P&L and operational accountability, leading warehouse and planning functions while managing a 3PL partnership and a blended direct/agency workforce. The role balances rigorous day-to-day operational execution with long-term strategic leadership, including potential site expansion.

Your primary focus is to ensure the site runs efficiently, safely, and within budget while handling the complexities of a fast paced environment. You will be responsible for both daily performance (KPIs) and the long-term strategic development of the facility, including potential future expansions.

What you’ll do:

• Own end-to-end site performance across warehouse and planning with full accountability for the 3PL relationship and agency workforce governance.
• Lead a culture of continuous improvement by driving measurable gains in cost efficiency, quality and safety in a high-growth, high-complexity environment.
• Lead and engage senior internal and external stakeholders whilst balancing competing priorities and driving outcomes through expertise, credibility and collaborative influence.
• Define and deliver multi-year operational strategy, including capacity planning and potential launch or expansion of the production site.
• Own site KPIs including efficiency, accuracy and cost metrics with full budget accountability across labor, equipment and Continuous Improvement programmes.
• Drive international alignment across sites, championing standardisation, best-practice sharing and operational consistency at scale.
• Build organisational capability through structured mentorship, succession planning and team development.
• Maintain full financial oversight of site expenditure, including invoice authorisation, with rigorous attention to detail and strong numerical acuity

What you’ll bring

• 8+ years leading operations or production at scale, ideally within FMCG.
• Proven track record delivering against KPIs and cost performance in high-pressure, high-velocity environments.
• Deep experience managing labour-intensive operations and complex agency workforce models.
• Strong command of health and safety coupled with compliance in a warehouse or production setting.
• Lean manufacturing expertise - Black Belt certification preferred.
• Strong financial acumen with the ability to manage budgets, interpret cost data and maintain rigorous oversight of site expenditure. (new line)
• A collaborative, ego-free leadership style that builds trust across all levels, welcomes challenge and puts team outcomes first.
• Decisive judgment and composure under ambiguity and change.
• A solutions-oriented mindset with a consistent drive to challenge the status quo and raise operational standards.
  

We’re looking for people who are passionate about making HelloFresh Ireland a great place to work. Whether you bring new energy, creative ideas, or a sharp eye for improvement, we value what makes you unique. We know that skills come from many places - so even if you don’t "tick all the boxes", if you’re excited about this role, we would really like to learn more about you.

What we offer

• The chance to have a serious impact on one of the fastest-growing technology companies in Europe in an exciting growth phase
• Direct, high impact on our Operations setup from day one
• A vibrant, international environment with mission-driven colleagues
• A guaranteed steep learning curve & boost for your career
• Benefit from our selection of employee perks (70% off your HelloFresh boxes, private health insurance, employer matching pension program, cycle to work scheme, Mental health first aiders and an employee assistance programme, gym membership etc.)

If this sounds like a tasty opportunity, we’d be excited to hear from you.