Staff Backend Engineer, Customer Value Optimisation
hellofresh· Tech
About this role
The Role
We're looking for a Staff Backend Engineer to join our Customer Value Optimization (CVO) tribe at HelloFresh. This is a high-impact individual contributor role sitting at the intersection of Data Science and Backend Engineering — you'll be the technical bridge that turns ML models into reliable, scalable production systems.
You'll work across squads within the CVO tribe, partnering closely with Data Scientists and Backend Engineers to define how we serve ML models at scale, raise the technical bar, and accelerate the tribe's ability to deliver value to our customers.
What you’ll do
- Design, build, and own robust, scalable infrastructure for live serving of ML models in production
- Act as the technical bridge between Data Science and Backend Engineering teams within the CVO tribe — translating DS needs into scalable engineering solutions
- Define and drive best practices for model serving, APIs, and system design across squads
- Lead cross-squad technical initiatives, from architecture decisions to hands-on implementation
- Partner with Data Scientists to ensure models are production-ready — performant, observable, and maintainable
- Contribute to tribe-wide engineering standards and shape the technical roadmap
- Mentor and support engineers across squads without direct line management responsibility
What you’ll bring
- 7+ years of backend engineering experience, with a strong foundation in Python
- Proven experience building and operating ML model serving systems or ML platforms in production
- Deep understanding of distributed systems, APIs, and microservices architecture
- Strong track record of working across team boundaries to deliver complex, cross-functional projects
- Excellent communication skills — able to work fluently with Data Scientists, Machine Learning Engineers, and Data Engineers
- A collaborative, low-ego approach with strong technical judgment
Nice to Have
- Experience with ML frameworks and serving tools
- Familiarity with feature stores, model registries, or MLOps tooling
- Background in e-commerce, subscription, or personalization domains
New York Pay Range
$156,800—$261,300 USD
Colorado Pay Range
$146,600—$244,300 USD
Frequently Asked Questions
Is the salary disclosed for the Staff Backend Engineer, Customer Value Optimisation position at hellofresh?
The salary for this Staff Backend Engineer, Customer Value Optimisation role at hellofresh is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Staff Backend Engineer, Customer Value Optimisation position at hellofresh located?
This Staff Backend Engineer, Customer Value Optimisation role at hellofresh is based in New York, NY, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Staff Backend Engineer, Customer Value Optimisation at hellofresh belong to?
This Staff Backend Engineer, Customer Value Optimisation position is part of the Tech department at hellofresh. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Staff Backend Engineer, Customer Value Optimisation position at hellofresh?
Click the "Apply Now" button on this page. You will be redirected to hellofresh's official application portal hosted on greenhouse where you can submit your application directly.
When was the Staff Backend Engineer, Customer Value Optimisation job at hellofresh posted?
This Staff Backend Engineer, Customer Value Optimisation position at hellofresh was posted on Apr 27, 2026. Apply as soon as possible — early applications are often reviewed first.
Staff Backend Engineer, Customer Value Optimisation
hellofresh
You'll be redirected to hellofresh's official application page on Greenhouse.