Client Services Associate (Spanish Speaker)

ibkr· Client Services
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📍 Dublin, Ireland

About this role

Company Overview

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.

IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.

Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.

 

Global Client Associate - Spanish Speakers

Key Responsibilities:

  • Resolve routine and complex client service issues in a thorough and expeditious manner, utilizing sound judgment with an emphasis on courtesy. Client inquiries typically encompass a broad array of themes including:
    • Operability of TWS, IBKR Mobile, IBKR WebTrader execution platforms including trading modules and analytical tools; Cash deposit and withdrawal activity, position transfers, and account administrative functions
    • Product availability and attributes; Exchange, clearing and depository functions; Order types and routing logic; Order status, trade and delivery settlement, exercise & assignment, expiration processing, and corporate actions
  • Margin calculations; Commission structure, interest and fees
  • Coordinate activities with other local and international Customer Service divisions and interaction with external departments such as Programming, Clearing, Cashiering and Compliance on common issues. Contribute to the development of client service systems, policies and procedures

 Qualifications & Experience:

  • Fluent in English and Spanish
  • University degree (NFQ level 7) in finance, economics or related field
  • 2-3 years’ experience
  • Experience in financial services position (e.g., brokerage, banking, trading, exchange or clearing house) preferred but not required
  • Strong verbal and written communication skills to accommodate client inquiries directed via telephone, web ticket or online chat
  • In depth understanding of the following financial instruments: stocks, bonds, options, futures, options on futures, foreign exchange and funds
  • Working knowledge of various exchange operations and regulations, product offerings and specifications, execution platforms and rules, and margin methodologies
  • Ability to work in a dynamic, medium-size office environment

If you are motivated, have strong initiative, are analytical and methodical; we can offer you a position that will both challenge and reward you. You will be part of an exciting team that is helping to shape one of the world’s strongest brokerage brands. We are looking forward to receiving your online application.

 

What We Offer

  • Hybrid working model (4 days in office). Office location - North Dock One, 91/92 North Wall Quay, Dublin, D01 H7V7 
  • Competitive compensation packages including private healthcare, pension, life insurance, income protection, discretionary annual bonus.
  • Global Employee Assistance Program
  • Cycle to work scheme & Tax Saver commute scheme
  • Free lunch for all employees working from the office of a value up to 14.50 euro per day.

Other Terms and Conditions: 

  • Candidates are on a probationary period of six months. 
  • Candidates must have a EU passport or a qualifying work permit/residency to work in the EU.

 

Frequently Asked Questions

Is the salary disclosed for the Client Services Associate (Spanish Speaker) position at ibkr?
The salary for this Client Services Associate (Spanish Speaker) role at ibkr is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Client Services Associate (Spanish Speaker) position at ibkr located?
This Client Services Associate (Spanish Speaker) role at ibkr is based in Dublin, Ireland. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Client Services Associate (Spanish Speaker) at ibkr belong to?
This Client Services Associate (Spanish Speaker) position is part of the Client Services department at ibkr. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Client Services Associate (Spanish Speaker) position at ibkr?
Click the "Apply Now" button on this page. You will be redirected to ibkr's official application portal hosted on greenhouse where you can submit your application directly.
When was the Client Services Associate (Spanish Speaker) job at ibkr posted?
This Client Services Associate (Spanish Speaker) position at ibkr was posted on May 19, 2026. Apply as soon as possible — early applications are often reviewed first.
Client Services Associate (Spanish Speaker)
ibkr
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