Client Services Representative - International Process

ibkr· Client Services
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📍 Mumbai, India

About this role

Company Overview

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.

IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.

Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.

Interactive Brokers, India is looking for professionals having experience in international BPO with strong communication abilities.
 
Job Responsibility:
  • Respond to retail and professional clients' inquiries via inbound calls, email, and online chat
  • Obtain a thorough knowledge of products offered by IB on various global exchanges
  • Assist clients with opening and funding accounts
  • Show clients how to use different features of the Trader Workstation
  • Explain margin requirements to clients
  • Investigate trade issues and order executions
  • Knowledge of securities regulations impact on customers
 
Qualifications:
  • Experience: 2+ years of Client services experience in the International BPO industry
  • Education: University degree (Bachelors) required
  • High level of MS Excel skills required
  • Language skills: Fluent English
  • Good quantitative/analytical skills
  • Excellent oral/written communication skills are required.
 
Company Benefits & Perks:
  • Competitive salary package.
  • Performance-based annual bonus (cash and stocks).
  • Group Medical & Life Insurance.
  • Modern offices with free amenities & fully stocked cafeterias.
  • Monthly food card & company-paid snacks.
  • Hardship/shift allowance with company-provided pickup & drop facility*
  • Attractive employee referral bonus.
  • Frequent company-sponsored team-building events and outings.

Frequently Asked Questions

Is the salary disclosed for the Client Services Representative - International Process position at ibkr?
The salary for this Client Services Representative - International Process role at ibkr is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Client Services Representative - International Process position at ibkr located?
This Client Services Representative - International Process role at ibkr is based in Mumbai, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Client Services Representative - International Process at ibkr belong to?
This Client Services Representative - International Process position is part of the Client Services department at ibkr. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Client Services Representative - International Process position at ibkr?
Click the "Apply Now" button on this page. You will be redirected to ibkr's official application portal hosted on greenhouse where you can submit your application directly.
When was the Client Services Representative - International Process job at ibkr posted?
This Client Services Representative - International Process position at ibkr was posted on Apr 18, 2023. Apply as soon as possible — early applications are often reviewed first.
Client Services Representative - International Process
ibkr
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You'll be redirected to ibkr's official application page on Greenhouse.