Senior People Partner
About this role
About Taskrabbit:
Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.
At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.
Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!
This role operates on a hybrid schedule requiring two days of in-office collaboration per week in our SoHo based office in London.
About the Role
We are seeking a proactive and data-driven People Partner to support our Global Employee population, with an emphasis on European markets and customer support organizations. Reporting to the Manager of People Partnership, you will operate as a strategic individual contributor, translating team needs into concrete actions that drive performance. You will act as a trusted advisor to your client groups, using your unique perspective to identify trends and recommend initiatives that move the business forward.
The ideal candidate is an expert at navigating ambiguity, building meaningful relationships and establishing trust across individuals and leaders. You should possess a strong background in European employee relations. You confidently manage projects end-to-end with direct experience delivering programs that impact the entire company. You are able to work autonomously and have a sharp eye for detail. You will be serving as a culture ambassador for our high performing workforce, weaving Taskrabbit’s values into every stage of the employee lifecycle.
What You'll Work On
- Stakeholder Partnership: Act as the primary advisor for European leaders and Support teams, and an ad hoc advisor for other business units, translating business needs into concrete HR actions and navigating high-stakes people issues by evaluating risk and recommending a clear path forward.
- Talent Development & Coaching: Coach leaders on performance management, feedback, and resource planning, ensuring they deliver radically candid, empathetic, and growth-oriented feedback in real time. Identify talent gaps and build development plans that prioritize internal mobility and a high performance culture.
- Decision-Making in Ambiguity: Operate comfortably in the grey. Assess risks and make firm calls even with incomplete information, recognizing when "done well" is better than "perfect" to maintain business momentum.
- Project Ownership: Lead and execute end-to-end projects that scale across the entire organization, ensuring critical stakeholders are brought along at every step. Change management is essential to success and communication is your priority.
- Insight-Driven Strategy: Analyze regional trends and engagement metrics to proactively recommend and implement programs that improve performance and retention. Challenge the status quo and experiment with innovative solutions, leveraging AI, that raise the bar for the employee experience.
- Employee Relations & Compliance: Serve as the regional SME for European labor relations, partnering with EOR vendors across France, Germany, Italy, Spain, Portugal, Poland, and the UK to ensure compliance. Oversee complex ER cases with rigorous documentation and an unbiased approach. Partner with People Ops and Legal to ensure regional handbooks and policies are compliant and reflect Taskrabbit's culture of openness and transparency.
- Employee Lifecycle & Tactical Support: Own day-to-day employee inquiries for your client groups across Slack, email, and ticketing, with a 24-hour initial response standard. Manage the unique nuances of supporting non-exempt/hourly Support populations, balancing business speed with employee needs. Proactively identify opportunities to weave Taskrabbit's core values into team programs and recognition rituals.
Who You Are
- Global Labor Expert: Strong working knowledge of employee relations, compliance, and regulatory practices across European markets is required, and US experience preferred.
- Feedback Oriented: You excel at giving and receiving direct, constructive feedback, operating with the belief that candor is a tool for collective growth. You coach leaders to deliver timely, honest, and empathetic evaluations that drive high performance and individual development.
- Accountable Owner: Proven experience managing large-scale people programs from ideation through company-wide execution. A track record of high ownership, balancing speed and completeness to deliver consistent quality.
- Strategic Decision-Maker: You analyze information to get to root causes and have the confidence to stop gathering inputs and make a call when the business needs to move.
- Change Manager: Skilled at navigating organizational change and communicating impact early to stakeholders across different geographies with clarity and urgency.
- People-Centric: Excellent communication skills and the professional maturity to handle sensitive personnel matters with care.
Compensation & Benefits:
At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable. Total compensation consists of base pay + bonus + benefits + perks. The base pay range for this position is £58,00 - £75,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level.
You’ll love working here because:
- Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection.
- The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!
- The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average.
- The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment.
Taskrabbit’s commitment to Diversity and Inclusion:
An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.
Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.
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