Director, Account Management Revenue Operations
tripactions· Sales
About this role
As a Director, AM Revenue Operations, you will be the primary business partner to the Chief Customer Officer and the Account Management team. You will be the primary point of contact for all functional areas covered by the Revenue Operations organization, including Analytics, Systems & Tools, Compensation, Deal Desk and Enablement. Your work will involve being a strategy partner to the Account Management leadership team, guiding topics spanning annual planning, team structures, compensation structures, customer segmentation, expansion strategy and more. You will lead projects to drive process improvement and Account Management team execution and you will manage a team of professionals supporting the Account Management organization.
What you’ll do:
- Act as primary business partner to the Chief Customer Officer and their direct reports by working collaboratively with the leader on all AM Revenue Operations topics required to run the Account Management teams and drive renewal, expansion, and retention targets including: annual planning, incentive programs, process improvement, AM team structure and coverage models, target setting, performance reporting (e.g.,forecasts, MBRs, QBRs, company leadership and board materials).
- Lead execution of projects and programs across these initiatives through your own work, managing the work of your team and working with other teams across Navan.
- Act as a proactive thought partner and leader for the Account Management organization providing data-informed insights, PoVs, and optimization / improvement opportunities to AM team and AM organization leadership
- Manage a team of AM Revenue Operations professionals - including defining roles and responsibilities of the team, identifying and prioritizing projects, ensuring successful execution and completion of both day-to-day operations and longer-term projects
- Be accountable for the success and impact of your team as measured by the team’s ability to: (1) enable the Account Management organization to meet their objectives, (2) create an ecosystem of process, systems, and tools consistently improving the efficiency and day-to-day experience of the AM organization, and (3) drive successful completion of projects against the AM organization’s top priorities.
- Coach, train, and develop your team so that they successfully execute within their current roles and advance their careers through promotion paths
What we’re looking for:
- 8+ years of experience in Revenue Operations or a related field, with a strong focus on Account Management operations and demonstrated leadership experience.
- Proven track record of managing and delivering complex, cross-functional programs that drive measurable results in productivity and revenue growth.
- Deep understanding of Account Management processes, methodologies, and tools, particularly.
- Exceptional process and analytical skills, with the ability to diagnose inefficiencies and design effective solutions.
- Outstanding communication, presentation, and organizational skills, with the ability to influence at all levels of the organization.
- Experience implementing metrics and reporting systems to measure the impact and effectiveness of AM team initiatives.
- Self-starter with exceptional multitasking and prioritization skills, able to balance attention to detail with swift execution.
- Experience in fast-paced, SaaS or startup environments is highly preferred.
Frequently Asked Questions
Is the salary disclosed for the Director, Account Management Revenue Operations position at tripactions?
The salary for this Director, Account Management Revenue Operations role at tripactions is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Director, Account Management Revenue Operations position at tripactions located?
This Director, Account Management Revenue Operations role at tripactions is based in Berlin, Germany. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Director, Account Management Revenue Operations at tripactions belong to?
This Director, Account Management Revenue Operations position is part of the Sales department at tripactions. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Director, Account Management Revenue Operations position at tripactions?
Click the "Apply Now" button on this page. You will be redirected to tripactions's official application portal hosted on greenhouse where you can submit your application directly.
When was the Director, Account Management Revenue Operations job at tripactions posted?
This Director, Account Management Revenue Operations position at tripactions was posted on Apr 20, 2026. Apply as soon as possible — early applications are often reviewed first.
Director, Account Management Revenue Operations
tripactions
You'll be redirected to tripactions's official application page on Greenhouse.