Technical Support Engineer II

tracelinkinc· Technical Support
Apply Now ↗
📍 US - MA - Wilmington

About this role

Company overview:

TraceLink is the world’s largest Agentic Business Network, enabling life sciences and healthcare companies to build and manage a scalable digital workforce of governed, no-code AI agents that execute and coordinate mission-critical supply chain operations alongside human teams. Powered by the Integrate-Once™ OPUS platform, TraceLink links more than 300,000 network participants, enabling multi-enterprise processes at global scale.

Founded in 2009 with the simple mission of protecting patients, today Tracelink has 5 global offices, over 800 employees and more than 1700 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT.

Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably.

TSE

TraceLink is committed to providing competitive compensation and benefits to all employees. This is the estimated base salary range for this role and should serve only as a guide. Final compensation offered may vary based on a variety of factors including but not limited to experience level, fit for the role, skills, domain knowledge, internal equity, budget, and location.

EMEA Pay Range
€34.870,34—€45.987,91 EUR

Please see the Tracelink Privacy Policy for more information on how Tracelink processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact Candidate-Privacy@tracelink.com.  

 

Frequently Asked Questions

Is the salary disclosed for the Technical Support Engineer II position at tracelinkinc?
The salary for this Technical Support Engineer II role at tracelinkinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Technical Support Engineer II position at tracelinkinc located?
This Technical Support Engineer II role at tracelinkinc is based in US - MA - Wilmington. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Technical Support Engineer II at tracelinkinc belong to?
This Technical Support Engineer II position is part of the Technical Support department at tracelinkinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Technical Support Engineer II position at tracelinkinc?
Click the "Apply Now" button on this page. You will be redirected to tracelinkinc's official application portal hosted on greenhouse where you can submit your application directly.
When was the Technical Support Engineer II job at tracelinkinc posted?
This Technical Support Engineer II position at tracelinkinc was posted on Jun 9, 2026. Apply as soon as possible — early applications are often reviewed first.
Technical Support Engineer II
tracelinkinc
Apply for this role ↗

You'll be redirected to tracelinkinc's official application page on Greenhouse.