OVERVIEW
Client Service Associate
guidepoint· Client Service
About this role
The Client Service team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services to our clients around the world. We work to understand each client’s unique business questions and help them gain critical insights to stay informed and make better business decisions. As an Associate on the Client Service team you will focus on making the right connections between our clients and Advisors across numerous industries. Your role will focus on researching industries relevant to client project requests and recruiting elite subject matter experts into our network to ensure the right connection is made. After you master these core skills of recruiting and connecting Advisors with clients, you will gain additional exposure to more complex project and client relationship management as you grow your career here and move into Research Manager and Project Manager roles. Come work with us to deliver the best service in the industry and help our clients make some of the most important business decisions in today’s economy.
This is full-time position based in Seoul.
What You'll Do:
- Review and analyze client research requests and use a range of resources to identify the most relevant subject matter experts across geographies, industries, and topics for each project
- Utilize the phone, LinkedIn, and outreach to recruit new Advisors to join the Guidepoint network by effectively communicating why their expertise is a good match for the specific project you’re working on
- Screen experts for their suitability for specific client projects and create professional profiles for client consideration
- Operate with a teamwork mentality that leads to building and maintaining strong relationships with other Guidepoint employees, offices, and Advisors
What You Have:
- Bachelor’s degree and strong academic record required
- High level fluency in both Korean and English (Additional languages such as Mandarin and/or Japanese are a strong plus)
- Outgoing personality with the ability to speak with people at all professional levels
- Intellectual curiosity and desire to learn
- Excellent written and verbal communication skills
- Effective time management and organizational skills
- Demonstrated ability to work both individually and as part of a team
- Ability to work in a fast-paced entrepreneurial environment
What We Have:
Client Service Associates can earn up to 61MIL KRW (for strong performance) over a twelve-month period. The compensation package consists of an annual base salary which includes a fixed overtime allowance, and variable compensation linked to individual performance.
- Hybrid work environment, 2 days work from home
- Competitive compensation
- Generous paid annual leave
- Casual, ambitious and multicultural work environment
- Central office location
ABOUT GUIDEPOINT:
Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.
Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.
At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.
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Frequently Asked Questions
Is the salary disclosed for the Client Service Associate position at guidepoint?
The salary for this Client Service Associate role at guidepoint is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Client Service Associate position at guidepoint located?
This Client Service Associate role at guidepoint is based in Seoul, Seoul, South Korea. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Client Service Associate at guidepoint belong to?
This Client Service Associate position is part of the Client Service department at guidepoint. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Client Service Associate position at guidepoint?
Click the "Apply Now" button on this page. You will be redirected to guidepoint's official application portal hosted on greenhouse where you can submit your application directly.
When was the Client Service Associate job at guidepoint posted?
This Client Service Associate position at guidepoint was posted on Mar 19, 2024. Apply as soon as possible — early applications are often reviewed first.
Client Service Associate
guidepoint
You'll be redirected to guidepoint's official application page on Greenhouse.