Client Service Intern

Overview: 

The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours. 

Who We Are:

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.

Skills you will learn:

• Project/Time Management
• Innovative / Strategic Problem Solving
• Public Speaking/Elevator Pitches
• Business acumen

Experiences you will have:

• Networking, including building connections with our leadership team
• Expertise in transitioning into the workforce
• Building, maintaining, and optimizing your resume for the modern application process

Projects you will contribute to:

• Help source and recruit top industry subject matter experts into the Guidepoint network
• Perform industry research to identify current trends in several industries to deliver best-in-class client service
• Assess client research needs and develop outreach strategies to identify experts’ suitability for specific client projects
• Attend workshops on topics that include resume writing, transitioning to the workforce, and perfecting an elevator pitch
• Learn transferable skills from industry leading professionals

Qualifications:

• You must be pursuing a Bachelor's or Master' degree and graduate after 2026.6.
  
• Previous internship/volunteering/extracurriculars
• High fluency in Mandarin and English
  
• Able to intern 4-5 days a week in the Shanghai office throughout the internship program

Skills:

• Desire to work in a sourcing/lead generation type role
• Ability to work in a fast-paced, results-oriented environment
• Excellent time management and organizational skills
• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Demonstrated ability to work both individually and as part of a team

What We Offer:

• Development opportunities through the LinkedIn Learning platform
• Casual and entrepreneurial work environment 
• Social and team-building events 
• Central office location in Shanghai, located near Hongkou Football Stadium, Metro Line 8 and Line 3

Interview Process:

• Meet your Guidepoint Recruiter!
  • Initial Candidate Screen
• Meet the Guidepoint Teams!
  • Hiring Manger Interview
• Interview Process Outcome

About Guidepoint: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. 

Backed by a network of nearly 1.5 million experts and Guidepoint’s 1,300 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

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