Head of VIP

growetalents· Argentina
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🌍 Remote📍 Anywhere

About this role

Our client is an international online gaming company offering sports betting and casino services, with a significant presence in Latin America. Strategic focus is to deliver a high-quality, personalized gaming experience, leveraging advanced technology and localized services to cater to the preferences of the different Latin American players. Develop and launch own Casino Games, as well as operate own CRM, CS and Back-office platforms.
Perfect for those who aim to:

  • Build and manage VIP lifecycle journeys (retention, reactivation, loyalty growth);

  • Develop and execute a comprehensive VIP strategy;

  • Lead and scale the VIP management team;

  • Define segmentation strategy for high-value players;

  • Optimize VIP bonus models, rewards, and loyalty programs;

  • Monitor and improve key KPIs: VIP LTV, ARPU, Retention Rate, NGR, churn;

  • Ensure high-quality personalized communication across channels;

  • Collaborate closely with CRM, BI, Marketing, and Product teams;

  • Control VIP budgets and ensure ROI-positive bonus allocation.

Experience you’ll need to bring:

  • 5+ years of experience in iGaming;

  • 3+ years of experience in VIP management or high-value player retention;

  • Proven experience managing VIP teams;

  • Strong understanding of player segmentation and monetization strategies;

  • Experience working with bonus cost optimization and ROI modeling;

  • Strong analytical skills and data-driven mindset;

  • English level - at least Upper-Intermediate;

  • Spanish - will be a plus.
It's a perfect match if you have those personal features:

  • Commercially driven and revenue-focused mindset;

  • Strong leadership and motivational skills;

  • Exceptional communication and interpersonal skills;

  • High level of emotional intelligence;

  • Proactive and solution-oriented;

  • Ability to manage high-pressure situations;

  • Strong ownership and accountability.

Our clients offer competitive benefits to support your professional and personal growth, including:

  • Health & Wellness Focus;

  • Global Medical Coverage;

  • Growth Opportunities;

  • Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);

  • Performance-Driven Rewards;

  • Dynamic Work Environment.

Frequently Asked Questions

Is the salary disclosed for the Head of VIP position at growetalents?
The salary for this Head of VIP role at growetalents is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Head of VIP job at growetalents remote?
Yes, this Head of VIP position at growetalents is remote, with team members based in Anywhere. You can work from home or anywhere in the supported regions.
Which team or department does the Head of VIP at growetalents belong to?
This Head of VIP position is part of the Argentina department at growetalents. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Head of VIP position at growetalents?
Click the "Apply Now" button on this page. You will be redirected to growetalents's official application portal hosted on greenhouse where you can submit your application directly.
When was the Head of VIP job at growetalents posted?
This Head of VIP position at growetalents was posted on Mar 6, 2026. Apply as soon as possible — early applications are often reviewed first.
Head of VIP
growetalents
Apply for this role ↗

You'll be redirected to growetalents's official application page on Greenhouse.