Software Engineer II – Global Voice (C++) | India

five9· Voice & Infrastructure - Product Engineering
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📍 India, Chennai

About this role

Join us in bringing joy to customer experience.  Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.   

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. 

 

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values every day results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

Our Global Voice Team is looking for a committed, experienced Software Engineer II who is passionate about creating high-performing, scalable, and resilient mission-critical services that form the foundation of Five9’s next-generation contact center platform. You will have the opportunity to combine your existing expertise with new learnings, crafting bespoke solutions that serve our customers and partners.

Responsibilities:

  • Participate in an Agile Scrum team that practices DevOps.
  • Write clean, well-documented code and corresponding tests.
  • Deliver your code as part of an overall solution running in the public cloud.
  • Develop and enhance our Media Server to support real-time integrations with Large Language Models (LLMs) and other AI services.

Required Skills:

  • 3+ years of professional experience in software development, including experience in C and/or C++.
  • Hands-on experience developing software for real-time communications signaling and media protocols (e.g., SIP, RTP).
  • Ability to methodically troubleshoot complex systems.
  • Excellent communication and organizational skills, with a strong sense of ownership.

Technical Skills:

  • Modern C++ (C++17+)
  • RTP/SIP, audio codecs, SIP/SDP
  • ASR/TTS integration
  • AI APIs
  • Cloud platforms (AWS, Azure, GCP)
  • CI/CD
  • Containers
  • Site Reliability Engineering (SRE) principles
  • AI/ML and Large Language Models (LLMs)

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer. 

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.  

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Frequently Asked Questions

Is the salary disclosed for the Software Engineer II – Global Voice (C++) | India position at five9?
The salary for this Software Engineer II – Global Voice (C++) | India role at five9 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Software Engineer II – Global Voice (C++) | India position at five9 located?
This Software Engineer II – Global Voice (C++) | India role at five9 is based in India, Chennai. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Software Engineer II – Global Voice (C++) | India at five9 belong to?
This Software Engineer II – Global Voice (C++) | India position is part of the Voice & Infrastructure - Product Engineering department at five9. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Software Engineer II – Global Voice (C++) | India position at five9?
Click the "Apply Now" button on this page. You will be redirected to five9's official application portal hosted on greenhouse where you can submit your application directly.
When was the Software Engineer II – Global Voice (C++) | India job at five9 posted?
This Software Engineer II – Global Voice (C++) | India position at five9 was posted on May 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Software Engineer II – Global Voice (C++) | India
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