Customer Sales Support Specialist

jetbrains· Regional Sales - Prague and Benelux
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📍 Prague, Czech Republic

About this role

JetBrains is a well-known international software development company. Ever since we started, back in 2000, we’ve strived to make the strongest, most effective developer tools on earth. Our products are used by more than 11 million users worldwide, and 88 Fortune Global 100 companies are our customers.

While we’re best known in the developer community, JetBrains is home to 2,500+ internationally minded professionals working from offices across Europe, the US, the Middle East, and Asia. If you’re passionate about meaningful work, tangible impact, and a collaborative culture that favors continuous improvement, you’ll find your place here.

Caring for our customers is deeply important to us, which is why we are now looking for a new Customer Sales Support Specialist to join our friendly international team in Prague.

As part of our team, you will:

  • Respond to incoming email inquiries from new and prospective customers.
  • Assist both individuals and business clients.
  • Distribute incoming requests to the appropriate sales, technical, and marketing teams.
  • Process online quote requests.
  • Support customers with subscription renewals, purchases, and licensing questions.
  • Handle inbound calls in a professional and helpful manner.
  • Maintain an up-to-date knowledge base of our product offerings, pricing, and ongoing promotions.

We will be thrilled if you have: 

  • Proven experience in sales support and customer service.
  • An excellent command of English (both written and spoken).
  • Outstanding communication skills and a friendly, customer-focused attitude.
  • The ability to learn various internal tools and systems quickly.

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We are an equal opportunity employer

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Frequently Asked Questions

Is the salary disclosed for the Customer Sales Support Specialist position at jetbrains?
The salary for this Customer Sales Support Specialist role at jetbrains is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Sales Support Specialist position at jetbrains located?
This Customer Sales Support Specialist role at jetbrains is based in Prague, Czech Republic. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Customer Sales Support Specialist at jetbrains belong to?
This Customer Sales Support Specialist position is part of the Regional Sales - Prague and Benelux department at jetbrains. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Sales Support Specialist position at jetbrains?
Click the "Apply Now" button on this page. You will be redirected to jetbrains's official application portal hosted on greenhouse where you can submit your application directly.
When was the Customer Sales Support Specialist job at jetbrains posted?
This Customer Sales Support Specialist position at jetbrains was posted on Nov 3, 2025. Apply as soon as possible — early applications are often reviewed first.
Customer Sales Support Specialist
jetbrains
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