IT Lead

innovecs· Corporate Systems
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📍 Ukraine, Kyiv

About this role

 

We are looking for an IT Support Lead to manage and evolve our end-to-end IT support function across Level 1 (HelpDesk), Level 2 (Infrastructure), and Level 3 (Applications & Corporate Systems).

  • This role is focused on service reliability, user experience, and operational excellence, ensuring seamless support across:
    End-user services and HelpDesk operations
  • Core IT infrastructure
  • Business-critical applications (CRM, HR, recruitment, internal tools)

You will lead a cross-functional support team and act as the central coordination point between users, engineering teams, and external vendors.

ABOUT INNOVECS

Innovecs is a global digital services company with a presence in the US, the UK, the EU, Israel, Australia, and Ukraine. Specializing in software solutions, the Innovecs team has experience in Supply Chain, Healthtech, Collaboration Tech, and Gaming.
For the fifth year in a row, Innovecs is included in the Inc. 5000 and recognized in IAOP’s ranking of the best global outsourcing service providers. Innovecs is featured in the Global Top 100 Inspiring Workplaces Ranking, and won gold at the Employer Brand Management Awards.

Our value to you:

  • Flexible working hours
  • Competitive compensation
  • Complete Hardware/Software setup – anything you need for work
  • Open-door culture, transparent communication, and top management at a handshake distance
  • Health insurance, vacation, sick leaves, holidays, paid maternity/paternity leave
  • Access to our learning & development center: workshops, webinars, training platform, and edutainment events
  • Virtual team buildings and social activities

Does this resonate with you? Send over your CV, and let's get to know each other better.

Innovecs is an equal opportunity employer. All hiring decisions are based on professional qualifications, skills, and experience. We are committed to a transparent, merit-based recruitment process that prevents discrimination and ensures equal opportunities for all candidates. Reasonable accommodations are available upon request throughout the recruitment process to support accessibility and inclusion.

 

Frequently Asked Questions

Is the salary disclosed for the IT Lead position at innovecs?
The salary for this IT Lead role at innovecs is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IT Lead position at innovecs located?
This IT Lead role at innovecs is based in Ukraine, Kyiv. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the IT Lead at innovecs belong to?
This IT Lead position is part of the Corporate Systems department at innovecs. See the full job description for more information about the team structure and responsibilities.
How do I apply for the IT Lead position at innovecs?
Click the "Apply Now" button on this page. You will be redirected to innovecs's official application portal hosted on greenhouse where you can submit your application directly.
When was the IT Lead job at innovecs posted?
This IT Lead position at innovecs was posted on Mar 17, 2026. Apply as soon as possible — early applications are often reviewed first.
IT Lead
innovecs
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