Senior Associate, Travel & Office Assistant
About this role
About Us
Pearl is AI for professional services at global scale, combining advanced AI with verified human expertise to deliver help that is accurate, accountable, and fast. Since 2003, our network has connected millions of customers with licensed professionals across 196 countries, making real expertise available anytime, anywhere.
Our Values
- Data driven: Data decides, not egos
- Courageous: We take risks and challenge the status quo
- Innovative: We're constantly learning, creating, and adapting
- Lean: We focus on customers, using lean testing to learn how to serve them best
- Humble: Past success is not a guarantee of future success
About the Role
We are looking for a Travel & Office Assistant to join our People & Operations team in Uzhgorod. This role is focused on supporting business travel within Ukraine while also helping ensure the local office runs smoothly day to day. You will coordinate travel logistics, manage related documentation and expense tracking, and support visitors and office operations with a hands-on, on-site presence.
This is a great opportunity for someone who is organized, responsible and comfortable managing logistics, payments, documentation, and in-person coordination.
What You’ll Do:
- Travel Management & Logistics
Coordinate and book business trips within Ukraine, including transportation and accommodation.
Support travel-related payments, expense tracking, and documentation in line with company processes.
Prepare and maintain administrative and financial records needed for reporting.
- Office Presence & Visitor Experience
Welcome visitors and newcomers to the Uzhgorod office and help ensure a positive experience.
Provide practical support to visitors, including workspace setup, local guidance, and coordination help.
Manage incoming and outgoing office deliveries and shipments.
- Operational Collaboration
Coordinate with the broader office administration team to help keep the office stocked and running smoothly.
Report local office maintenance, utility, appliance, or security issues as needed.
Support local execution of internal events, celebrations, and team activities.
What We’re Looking For:
1-3 years of experience in office administration, travel coordination, or a similar logistics-heavy role.
Experience handling documentation, expense tracking, reporting, or payments with a high level of accuracy.
Strong organizational skills and the ability to coordinate multiple requests and follow through reliably.
Confidence using travel booking tools and working with transportation and logistics processes.
A professional, welcoming communication style and the ability to work with both local and international stakeholders.
At least intermediate level of English for written and spoken communication.
Ability to work on-site from our Uzhgorod office on a daily basis.
Our Commitment to an Inclusive Workplace
We welcome people from all backgrounds who seek the opportunity to help build a future where professional services are readily available to all. If you have curiosity, passion, and a collaborative spirit, come work with us. Pearl is committed to an inclusive workplace. Pearl is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.
AI Disclosure & Informed Consent
Artificial intelligence (AI) technology may be used during the hiring process to record, transcribe, analyze, and rank interview responses. By submitting your application and participating in the interview process, you acknowledge and consent to the use of AI technology in the hiring process. For more information see our AI Disclosure and Consent Policy.
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