Senior Manager, Quality Engineering

upshop· Engineering
Apply Now ↗
📍 Mississauga, Ontario

About this role

About Upshop:

Upshop is the foremost provider of a SaaS platform designed to streamline forecasting, ordering, production, and inventory optimization processes for food retailers. Its unified platform simplifies and enhances associate tasks, promoting smarter and more interconnected operations across Fresh, Center, DSD, and eCommerce departments. With over 450+ retailers and 50,000+ stores relying on its mission-critical operations platform globally, customers have witnessed substantial enhancements in sales, shrinkage reduction, food safety, and sustainability throughout their stores.

At Upshop, we believe that great businesses are built by great people. Our People function is at the heart of our company’s growth, ensuring we attract, develop, and retain A Players who drive our mission forward

We are seeking a Senior Manager, Quality Engineering, to lead and evolve our quality engineering function as Upshop continues to scale. This role combines strong technical leadership with people management and a modern approach to software quality, automation, and AI-driven engineering practices.

You will work closely with Engineering, Product, and UX teams to drive quality across the development lifecycle, establish scalable automation practices, and build a high-performing QE organization focused on speed, reliability, and continuous improvement.

Key Responsibilities

  • Lead and mentor a team of Quality Engineers across multiple product squads
  • Define and drive Upshop’s quality engineering strategy, standards, and best practices
  • Build and scale automation frameworks across web, API, and mobile platform
  • Champion shift-left testing, CI/CD integration, and automation-first development practices
  • Partner with Engineering and Product leadership to align quality goals with delivery timelines
  • Promote modern engineering practices including AI-assisted testing, and spec-driven development
  • Establish meaningful quality metrics and use data to drive continuous improvement
  • Support release readiness, risk assessment, and production quality initiatives

Qualifications

  • 7+ years of experience in Quality Engineering, Test Automation, or Software Quality
  • 3+ years of experience leading or managing QE teams
  • Strong hands-on expertise with Cypress, Karate, WebdriverIO, and Node.js-based frameworks
  • Solid understanding of modern SaaS architectures, CI/CD pipelines, and agile development practices
  • Experience building scalable automation frameworks and automation-first quality processes
  • Strong exposure to AI-driven engineering, agentic workflows, and spec-driven development practices
  • Excellent communication, collaboration, and stakeholder management skills
  • Proven ability to lead teams, influence engineering culture, and drive quality at scale

Preferred Qualifications

  • Experience in B2B SaaS or multi-tenant platforms
  • Background in retail, grocery, supply chain, or operations technology
  • Experience modernizing QE organizations from manual to automation-first practices

Compensation Range: $$130-$150,000k/year CAD

Frequently Asked Questions

Is the salary disclosed for the Senior Manager, Quality Engineering position at upshop?
The salary for this Senior Manager, Quality Engineering role at upshop is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Manager, Quality Engineering position at upshop located?
This Senior Manager, Quality Engineering role at upshop is based in Mississauga, Ontario. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Senior Manager, Quality Engineering at upshop belong to?
This Senior Manager, Quality Engineering position is part of the Engineering department at upshop. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior Manager, Quality Engineering position at upshop?
Click the "Apply Now" button on this page. You will be redirected to upshop's official application portal hosted on greenhouse where you can submit your application directly.
When was the Senior Manager, Quality Engineering job at upshop posted?
This Senior Manager, Quality Engineering position at upshop was posted on May 12, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Manager, Quality Engineering
upshop
Apply for this role ↗

You'll be redirected to upshop's official application page on Greenhouse.