Banking Operation Associate

bluecubeservicesĀ· Finance
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šŸ“ Philippines

About this role

Role Summary

The Banking Operations Associate manages end-to-end account onboarding and KYC refreshes for financial institutions and payment providers. This cross-functional role coordinates with Legal, Compliance, Finance, and Engineering to ensure an auditable, efficient onboarding process using JIRA for workflow tracking and secure documentation handling.

Key Responsibilities

Onboarding & KYC Management

Support active banking applications by compiling corporate, financial, and compliance documentation. Coordinate ongoing KYC refreshes, tracking deadlines and stakeholder assignments to ensure partner requirements are met.

Workflow & Cross-Functional Coordination

Maintain JIRA tickets for application milestones and post-opening handoffs. Ensure Engineering, BI/Data, and Accounting teams are engaged for operational setup and API connectivity upon account opening.

Secure Handling & KYC Refresh Coordination

Manage secure data rooms and vendor portals, adhering to strict information-sharing protocols with external banking partners and third-party vendors.

Support ongoing KYC refresh processes for existing banking, payment service provider, exchange, and liquidity provider relationships across Compliance, Legal, Finance, Product, Operations, Customer Success/Risk, and Data teams to gather required KYC refresh documentation and responses.

JIRA Ticket Management, Cross-Functional Coordination and Process Improvement

Create, update, and maintain JIRA tickets related to banking applications, KYC refreshes, account opening milestones, post-account-opening actions, and supporting team deliverables.

Coordinate post-account-opening handoffs and action items for supporting teams, including Engineering, Business Intelligence/Data, Accounting, Finance Operations, Compliance, and other stakeholders.

Maintain trackers, dashboards, or reports showing the status of active banking applications, KYC refreshes, open JIRA tickets, blockers, owners, and completion timelines.

Support the development of repeatable operating procedures for banking applications, refreshes, secure document collection, ticket management, and post-account-opening coordination.

Required Qualifications

  • 1ā€“3 years of experience in fintech, banking, or compliance operations.
    ā€¢ Proven experience in cross-functional coordination and JIRA/ticketing management.
    ā€¢ Exceptional organizational skills with high attention to detail regarding complex documentation.

Preferred Qualifications

  • Familiarity with AML/KYC due diligence and corporate structure documentation.
    ā€¢ Experience in crypto or high-growth payments environments.
    ā€¢ Technical understanding of API connectivity and financial reporting handoffs.

Success Measures

  • Timely progression of applications and KYC refreshes with zero security breaches.
    ā€¢ Highly accurate JIRA documentation and clear stakeholder accountability.
    ā€¢ Seamless operational handoffs for post-opening setup and reconciliation.

Frequently Asked Questions

Is the salary disclosed for the Banking Operation Associate position at bluecubeservices?
The salary for this Banking Operation Associate role at bluecubeservices is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Banking Operation Associate position at bluecubeservices located?
This Banking Operation Associate role at bluecubeservices is based in Philippines. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Banking Operation Associate at bluecubeservices belong to?
This Banking Operation Associate position is part of the Finance department at bluecubeservices. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Banking Operation Associate position at bluecubeservices?
Click the "Apply Now" button on this page. You will be redirected to bluecubeservices's official application portal hosted on greenhouse where you can submit your application directly.
When was the Banking Operation Associate job at bluecubeservices posted?
This Banking Operation Associate position at bluecubeservices was posted on Jun 1, 2026. Apply as soon as possible ā€” early applications are often reviewed first.
Banking Operation Associate
bluecubeservices
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