Casino Promotions Coordinator
About this role
Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game.
This position works with the Casino Operations, CRM, and Player Support teams to ensure smooth promotional execution. The Casino Promotions Coordinator must be passionate about casino, technology, and ensuring customers have a world-class experience while interacting with our products and brands.
What You'll Do:
- Manage site content to ensure accurate and engaging promotional materials are displayed to players.
- Provide clear and organized promotional details to customer service teams.
- Collaborate with the Casino Promotions team to design unique, ROI-driven promotional experiences that enhance player engagement.
- Create tasks for the creative team to develop promotional assets and ensure timely availability.
- Work closely with the CRM team to brief them on upcoming promotions and ensure accurate, timely communication to the appropriate players.
- Draft promotional terms and conditions with guidance from legal and compliance teams.
- Coordinate with the Casino Operations team to select high-quality content for promotions and align game offerings with player eligibility.
- Partner with the BI team to secure analytical support for promotional performance analysis.
- Communicate upcoming promotions with marketing acquisition and partnership teams to ensure proper distribution and alignment.
- Deliver an industry-leading experience to customers through seamless promotional execution.
- Maintain operational readiness with open availability and a flexible schedule to address any promotional issues.
- Perform other duties as assigned to support promotional and business objectives.
What You'll Bring:
- 3+ years of experience in online casino operations or a related casino role.
- Must be able to stand or sit and operate computers for extended periods of time
- Strong passion for casinos and gaming, with a commitment to delivering exceptional experiences.
- Self-motivated, dependable, and capable of working independently.
- Effective team player with strong collaboration skills.
- Ability to multi-task and work well under pressure
In this position, you may be required to obtain and maintain a license with one or more gaming regulatory agencies. It is a requirement of this position that you meet the relevant eligibility requirements, and you are eligible to obtain and hold such license at all times of your employment, whether you apply or not. #LI-REMOTE
Location Eligibility (for nationwide roles): Open to candidates across the U.S.
Location Eligibility (for other roles): Location requirements may vary and will be specified in the job posting.
Benefits:
- Discretionary annual company bonus (Eligibility Varies by Role)
- 401(k) plan with 100% company match on the first 4%
- Comprehensive medical coverage (HSA & FSA plans), dental, and vision insurance
- Paid Time Off (Eligibility Varies by Role)
- Employee Assistance Program (EAP)
- Comprehensive compensation
- Work-life balance initiatives
- Autonomy – we embrace personal freedom and responsibility
- Creativity – we are open to new ideas of how we can be better
- Growth – we want you to develop personally as well as professionally
- Top-notch professionals who are passionate about what they do
- People-oriented environment and supportive atmosphere
As a rapidly growing company in an emerging industry, you’ll have a huge impact on our product and our company. We like proactive team members and strive to have a company of self-disciplined professionals who enjoy collaboration, having fun, and of course, achieving together what others believe to be improbable. We are dedicated to treating everyone with respect and to support your professional and personal growth.
Rush Street Interactive is an equal opportunity employer and committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity and expression, marital status, family status, lifestyle, age, culture, religion, military and veteran status, citizenship, or disability.
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Rush Street Interactive uses AI-assisted tools at select stages of the hiring process to enhance efficiency, consistency, and communication. AI does not make hiring decisions - final decisions are made exclusively by our recruiting and hiring teams.
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