Operations Product Manager

Welcome to MultiBank Group, a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs.

Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 18+ financial regulators across 5 continents, and recipient of over 80 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals.

Role Overview

We are seeking an Operations Product Manager to improve operational efficiency and scalability across our platform. You will design internal tools, automate workflows, and reduce manual processes, errors, and risk exposure. Working closely with engineering, compliance, finance, and operations teams, you will build monitoring systems, dashboards, and controls to support daily operations and incident handling. This role suits someone who understands financial back-office processes and uses data and automation to create reliable, compliant operational workflows.

Key Responsibilities

• Design and roadmap internal tools for back office, operations compliance to improve efficiency & automate operational workflows.

• Build dashboards, transaction monitoring tools and systems for ops teams to handle incidents, fraud detection, monitoring.

• Define & Track operational KPIs.

• Collaborate with engineering, compliance, finance, and ops to continuously improve the processes.

Skills & Qualifications

• 4-6 years in product/ops within fintech, crypto exchanges, or financial services; back office exposure (risk, settlements) required.

• Deep knowledge of financial back office (clearing, custody, trade reporting),

• Proficiency in SQL/dashboards for ops analytics; familiarity with custom monitoring tools is a bonus

• Experience automating manual processes;

• Strong cross-functional skills in high-stakes, regulated environments.

Why Join Us?

• Join an industry-leading global financial institution.

• Receive a competitive salary and comprehensive employee benefits.

• Access opportunities for professional growth and career advancement.

• Be part of a collaborative, inclusive, and dynamic work environment.

• Contribute to a culture committed to innovation and professional excellence.

Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance.

MultiBank Group is an equal opportunity employer. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of nationality, gender, age, religion, or disability.