Director of Account Management-Employee Benefits

acentria· Account Management
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📍 Ormond Beach, Florida, United States

About this role

Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Director of Account Management to their Acentria team in Ormond Beach, FL. 

Job Summary:

The Director of Employee Benefits Account Management provides strategic leadership, oversees their designated account management team, ensures exceptional client service, and drives operational excellence.

Essential Functions:

  • Lead, coach, and mentor the Account Management team
  • Develop and execute team strategy and performance metrics
  • Serve as executive oversight for key clients
  • Oversee renewal strategy and service quality
  • Partner with sales and operations teams
  • Create and maintain strong carrier partnerships
  • Ensure designated team’s clients’ compliance requirements are satisfactory and up to date
  • Manage staffing, training, and team planning
  • Drive process improvement and operational efficiency
  • Manage book of business for large size clients
  • Lead renewal strategy and negotiate with carriers
  • Deliver client presentations and open enrollment materials
  • Manage escalations and resolve complex issues
  • Analyze claims data and funding strategies
  • Prepare spreadsheets, proposals, and enrollment materials
  • Other duties as assigned

Competencies & Qualifications: 

  • Strong leadership and people management skills
  • Expert knowledge of medical (fully insured and self-funding), dental, vision, life, disability, and voluntary benefits

Education & Experience:

  • 5+ years in employee benefits account management
  • 2+ years managing teams
  • State Health & Life license required

Disclaimer:

While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary.

Equal Employment Opportunity (EEO):

FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law.

Benefits:

FRP offers a comprehensive range of health-related benefit options including medical, vision, and dental. We offer a 401(k) with company match, company paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!

Frequently Asked Questions

Is the salary disclosed for the Director of Account Management-Employee Benefits position at acentria?
The salary for this Director of Account Management-Employee Benefits role at acentria is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Director of Account Management-Employee Benefits position at acentria located?
This Director of Account Management-Employee Benefits role at acentria is based in Ormond Beach, Florida, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Director of Account Management-Employee Benefits at acentria belong to?
This Director of Account Management-Employee Benefits position is part of the Account Management department at acentria. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Director of Account Management-Employee Benefits position at acentria?
Click the "Apply Now" button on this page. You will be redirected to acentria's official application portal hosted on greenhouse where you can submit your application directly.
When was the Director of Account Management-Employee Benefits job at acentria posted?
This Director of Account Management-Employee Benefits position at acentria was posted on Apr 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Director of Account Management-Employee Benefits
acentria
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You'll be redirected to acentria's official application page on Greenhouse.