Digital Communications Specialist, U.S. Government Agency
About this role
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
The Digital Communications Specialist supports a U.S. Government Agency. The Specialist operates within the Agency’s external communications function, which serves as the primary interface with the public and key stakeholders, including Congressional audiences.
In this role, the Specialist executes day-to-day digital communications across social media, web, and email platforms. The position focuses on content creation, campaign execution, performance monitoring, and digital engagement, while ensuring consistency with the Agency’s brand, messaging, and public transparency requirements.
Responsibilities
- Develop, write, and schedule engaging social media content aligned to brand voice and campaign goals.
- Support the planning and execution of integrated social media campaigns, including content calendars, asset coordination, and approvals.
- Partner with internal stakeholders to translate communications objectives into platform-appropriate messaging and content formats.
- Monitor social media channels daily for comments, messages, and
- Conduct social listening and trend monitoring to identify opportunities, risks, and emerging conversations relevant to the organization.
- Track and report on social media performance, providing insights and recommendations to optimize future content.
- Maintain and update website content within the Content Management System (CMS), including basic page edits, posting news updates, and ensuring content accuracy and consistency.
- Support website content governance by checking links, formatting, accessibility basics, and adherence to brand and editorial standards.
- Assist in building and deploying email marketing campaigns, including drafting copy, assembling templates, and segmenting lists as directed.
- Monitor email performance metrics and summarize results with suggested improvements for subject lines, content, and timing.
- Coordinate with design, video, and other partners to request and manage creative assets, ensuring deadlines and specs are met across channels.
- Maintain organized documentation (content calendars, campaign briefs, reporting dashboards, and standard operating procedures) to support efficient execution.
Qualifications
- Bachelor's degree in journalism, English, communications, or related field.
- Minimum of 3-5 years of experience in media relations, preferably in a communications or journalism role.
- Excellent grammar, spelling, and punctuation skills.
- Ability to work effectively in a fast-paced environment and meet tight deadlines.
- Strong attention to detail and ability to multitask. Excellent communication and interpersonal skills.
- The contractor shall be a S. Citizen and have the ability to obtain and maintain a Public Trust clearance or higher.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
As part of a competitive benefits package for eligible employees, Dexis provides healthcare insurance in addition to other staff welfare benefits and perks.
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