Platform Support Engineer
octaura· Technology
About this role
It's time to transform markets
Existing workflows within syndicated loan and CLO markets are painful for clients: they are outdated, overcomplicated, and time-consuming. It’s time for a change.
Octaura is reimagining the way these markets trade, with efficiency, transparency and simplicity at the heart of what we do. We bring trading capabilities, data and analytics together for the first time on a digitized platform–fundamentally transforming the markets and streamlining workflows like never before.
At Octaura, everyone belongs
It’s essential that Octaurians are confident in knowing they have the space to use their voice and talents. The world is diverse and we actively want our team to reflect this. We’re a values-driven company and by engaging, solving and evolving together, we create a culture that is collaborative, transparent, impactful and innovative. And fun!
The role in a nutshell
The Platform Support Engineer will join Octaura’s Platform Support team to maintain and support the CLO and Loans trading system and other internal applications. They are responsible for ensuring the high levels of availability of the production, demonstration and test systems. They will work in a high-pressure mission critical production environment. The candidate will play a key role in the resolution of any problems in the system in a timely and professional manner.
To be successful in this role, the Platform Support Engineer is expected to proactively learn and understand Octaura’s business needs, and develop or implement solutions to meet those needs. To that end, the Platform Support Engineer is expected to demonstrate a proven ability to problem-solve and multi-task. Flexibility is a must, as the schedule may include occasional late night or weekend duties.
This is an exciting time for Octaura as we are rapidly growing and are looking for energetic, collaborative and driven thinkers to join us! Please note this role is based out of our NYC office and our current structure is 4 days (Mon-Thurs) in the office, 1 day from home.
Desired experience
- Bachelor’s degree or equivalent with combined experience.
- The ideal candidate must have 5+ years' work experience In application support, preferably in the financial industry, with at least 3+ years spent in maintaining and supporting financial or other applications.
- Demonstrate excellent oral and written communication skills.
- Skills and experience in any or all of the following will give the right candidate an edge:
- Linux command line
- Shell scripting
- Java
- Python
- SQL
- Nagios and/or Splunk
- Ticketing systems such as Jira or ServiceNow
The base pay range for this position in New York is $100,000 - $150,000 annually. Pay may vary depending on job-related knowledge, skills, and experience. Equity and year-end bonus may be provided as part of the compensation package, in addition to a full range of medical, financial, and other benefits, dependent on the position offered. Applicants should apply via Octaura's internal or external careers site.
Octaura Work Perks
At Octaura, our people are our most valuable asset, and we are pleased to offer the following benefits to all full-time employees:
- Competitive compensation and equity
- Flexible Paid Time Off
- Competitive Parental Leave
- Daily breakfast, coffee and snacks in the office
- 90% company-paid healthcare
- Onsite gym & discounted membership
We’re committed to equal opportunity employment
Octaura is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Frequently Asked Questions
Is the salary disclosed for the Platform Support Engineer position at octaura?
The salary for this Platform Support Engineer role at octaura is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Platform Support Engineer position at octaura located?
This Platform Support Engineer role at octaura is based in New York. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Platform Support Engineer at octaura belong to?
This Platform Support Engineer position is part of the Technology department at octaura. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Platform Support Engineer position at octaura?
Click the "Apply Now" button on this page. You will be redirected to octaura's official application portal hosted on greenhouse where you can submit your application directly.
When was the Platform Support Engineer job at octaura posted?
This Platform Support Engineer position at octaura was posted on Apr 9, 2026. Apply as soon as possible — early applications are often reviewed first.
Platform Support Engineer
octaura
You'll be redirected to octaura's official application page on Greenhouse.