People Operations Specialist, APAC

We are looking for a People Operations Specialist to join our Global People team in Manila. This role is responsible for delivering efficient, accurate, and compliant HR operations across the employee lifecycle, supporting teams across Philippines, Australia, and Singapore. You will play a key role in ensuring a seamless employee experience, coordinating multi country payroll activities, and supporting HR processes across the APAC region.

What You’ll Do:
Employee Lifecycle Management 
• Manage end-to-end employee lifecycle processes, including onboarding, movements, and offboarding 
• Maintain accurate employee records and HR system data
• Deliver HR orientation and ensure a smooth onboarding experience

Payroll & HR Operations
• Coordinate payroll inputs, validations, and reconciliations across multiple countries
• Partner with payroll vendors and internal teams to ensure accurate and timely salary processing
• Administer timekeeping, leave management, and benefits coordination
• Respond to employee queries related to payroll, benefits, and HR policies

Employee Support & Experience
• Serve as a first point of contact for HR-related queries across APAC
• Provide timely, clear, and accurate support to employees
• Contribute to initiatives that enhance employee engagement and experience

Compliance & Governance
• Ensure HR processes comply with local labor laws and company policies
• Maintain documentation for audit and reporting requirements
• Support internal controls and mitigate operational risks

Process Improvement
• Identify opportunities to improve HR processes and efficiency
• Support HR systems enhancements and automation initiatives
• Participate in regional or global HR projects

Qualifications
• 2–5 years of experience in HR Operations, HR Generalist, or Payroll support roles 
• Experience coordinating multi-country payroll (Philippines required; Australia and/or Singapore preferred)
• Knowledge of labor law and HR processes
• Experience using HRIS and payroll systems
• Strong attention to detail and ability to handle sensitive information confidentially
• Excellent communication and interpersonal skills
• Ability to work independently and manage multiple priorities What Success Looks Like
• Accurate and timely delivery of payroll and HR operations across multiple countries
• Smooth onboarding and employee lifecycle experiences
• High responsiveness and positive feedback from employees and stakeholders
•Strong compliance with local regulations and internal policie
• Continuous improvement of HR processes and systems
• Amenable to work on a hybrid schedule (2-3x a week RTO)