Customer Success Manager

juicebox· Customer Success
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📍 San FranciscoFullTime💰 USD 140K–220K/yr

About this role

About the role

Juicebox is on a mission to help teams win the talent war.

In the age of AI, human ingenuity is the ultimate scarce resource. Recruiting is a zero-sum game where you either compete or lose.

Teams at Ramp, Notion, and leading AI labs use Juicebox to power their hiring, alongside 5,000+ customers from early-stage startups to Fortune 500 companies.

We are on the path to $100M in ARR with 20%+ monthly growth, powering thousands of searches every day and making Juicebox one of the fastest-growing AI SaaS companies in the world.

Juicebox has raised over $116M in funding from lead investors including Sequoia Capital, DST Global, and NFDG. Read more about our $80M Series B here. Additional investors in Juicebox include Y Combinator, Coatue, Bond, Lux, Verified Capital, and Committed Capital.

You Will

  • Onboard new customers to Juicebox and ensure they succeed

  • Build out our renewal processes

  • Create guides on best practices and update our Knowledge Base (link)

  • Resolve on-going customer issues, acting as true partner for them

  • Collaborate with the Sales team to expand customer accounts

  • Provide product feedback to our Engineering / Product team to continue to improve Juicebox

You Have

  • Deep understanding of recruiting processes and challenges

  • Very organized, ability to manage a high number of ongoing customer threads

  • Product-mindset

  • Located in or willing to relocate to SF (in-person 5 days a week)

Nice to Haves

  • Experience as a recruiter or sourcer

  • Familiar with Product-Led-Growth

Compensation: $130-$180K base salary, based on experience. Commission on top for OTE of $140 - $220K. Generous benefits, including medical, dental, and vision. Lunch stipend.

Frequently Asked Questions

What is the salary for the Customer Success Manager role at juicebox?
The listed salary for this Customer Success Manager position at juicebox is USD 140K–220K/yr. This is an FullTime role.
Where is the Customer Success Manager position at juicebox located?
This Customer Success Manager role at juicebox is based in San Francisco. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Success Manager role at juicebox full-time or part-time?
This is listed as a FullTime position. It is posted as a Customer Success Manager role in the Customer Success department at juicebox.
Which team or department does the Customer Success Manager at juicebox belong to?
This Customer Success Manager position is part of the Customer Success department at juicebox. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Success Manager position at juicebox?
Click the "Apply Now" button on this page. You will be redirected to juicebox's official application portal hosted on ashby where you can submit your application directly.
When was the Customer Success Manager job at juicebox posted?
This Customer Success Manager position at juicebox was posted on Aug 21, 2025. Apply as soon as possible — early applications are often reviewed first.
Customer Success Manager
juicebox · 💰 USD 140K–220K/yr
Apply for this role ↗

You'll be redirected to juicebox's official application page on Ashby ATS.