Sales Specialist - Upsell
About this role
Aura is on a mission to create a safer internet. In a world where our lives are increasingly online, Aura's category-defining suite of intelligent digital safety products help millions of customers protect themselves against digital threats, and that number is growing rapidly. This is an exciting phase at Aura, and our team of over 400 people worldwide is guided by a leadership slate that's successfully grown startups into multi-billion dollar organizations.
Come build with us!
About the Role:
Are you looking to launch your tech sales career with a company that’s changing the digital safety landscape? Do you enjoy helping people and delivering value? This could be the opportunity for you. Aura is expanding its Inside Sales team and seeking high-energy, ambitious Upsell Sales Specialists to help our existing customers maximize the value of their Aura memberships. In this remote, work-from-home position, you'll proactively engage current Aura customers, consult on their needs, and offer additional products and upgrades that strengthen their digital protection. This is a great opportunity to make an immediate impact, develop your consultative sales skills, and grow your career in a fast-paced tech environment.
Day to Day:
- Master and evangelize Aura’s story and mission to “create a safer internet” for individuals and families
- Become an expert on Aura’s product suite and how it protects customers’ digital lives
- Make daily outbound calls to existing customers to discuss enhanced protection options, upgrades, and additional features
- Consult and advise customers on the best ways to strengthen their online safety through personalized solutions
- Achieve or exceed monthly upsell and revenue targets
- Collaborate with team members to continuously improve sales approaches and customer experience
- Stay informed on industry trends and cybersecurity news to act as a trusted advisor to customers
What You Bring to the Table:
- You’re passionate about helping people and naturally engaging in conversations
- You’re self-driven, competitive, and thrive in a fast-paced sales environment
- You’re a team player who knows how to win individually and together
- You have high integrity, a strong work ethic, and a commitment to continuous learning
- You love working hard, having fun, and celebrating success with your team
Aura offers a generous package to support our employees’ personal and professional lives. Our packages include competitive pay, health and wellness benefits, retirement savings plans, parental leave, and more! Pay for this role includes an hourly rate of $18/hour, plus commission. Total compensation (hourly rate + commission) is estimated to be $55,000-$80,000, but may vary depending upon job related knowledge, skills, experience, location, and meeting sales metrics while in the role. Note: The schedule for this position is Monday-Friday, 9am-6pm Mountain Time.
#LI-remote
Aura is proud to be an equal employment workplace. All qualified applicants will be considered for employment without regard to, and will not be discriminated against based on race, color, ancestry, national origin, religion, age, sex, gender, marital status, sexual orientation, gender identity, disability status, veteran status, or any protected category. Beyond equal employment opportunity, Aura is committed to being an inclusive community where all feel welcome.
Aura is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please let your Talent Acquisition Partner know.
Important privacy information for United States based job applicants can be found here.
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