School Learning Consultant and Coordinator [Mandarin Required]

thinkacademyus· Business Operations
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📍 San Jose ,CA

About this role

School Advisor and Coordinator [Mandarin Required ]

Location: Cupertino, CA  

Type: Full-Time | 40 hrs/week (Wednesday–Sunday)

Compensation: $20–$28/hour + performance-based incentives, targeted $50K-$74K/year

About the Role

The School Advisor and Coordinator is a front desk and administrative role that serves as the first point of contact for families at Think Academy. This position focuses on student assessment, parent consultation, and enrollment support, helping families identify the most suitable learning path based on each student’s academic needs.

You will play a key role in conducting placement evaluations, recommending appropriate classes, and ensuring a smooth and positive experience for both new and existing families.

Key Responsibilities

 1. Enrollment & Consultation
  • Greet and consult with walk-in or online parents to understand student needs.
  • Present Think Academy programs and recommend appropriate classes or learning paths.
  • Support placement tests and trial classes, and guide parents through the enrollment process.
  • Follow up with potential families to maximize conversion and ensure a smooth onboarding experience.
 2. Front Desk & Parent Communication
  • Serve as the first point of contact for parents and visitors — in person, by phone, and via email.
  • Handle class scheduling, student check-in/out, and inquiries with warmth and efficiency.
  • Maintain a welcoming, organized, and professional front-desk environment.
  • Coordinate with teachers and operations teams to resolve classroom or scheduling issues.
 3. Operations & Team Collaboration
  • Assist with campus events, workshops, and open houses.
  • Collaborate with marketing and academic teams to ensure consistent service and smooth workflow.
Qualifications
  • Bachelor’s degree preferred; education, communication, or customer service background a plus.
  • Bilingual in English and Mandarin required. 
  • Excellent interpersonal and communication skills — friendly, patient, and solution-oriented.
  • Organized and detail-minded, able to multitask in a fast-paced environment.
  • Passionate about education and providing great parent and student experiences.
  • Experienced in sale is preferred 

Why Join Think Academy

  • Meaningful work that impacts students’ academic growth.
  • Supportive, collaborative, and growth-oriented team environment.
  • Career development opportunities in education operations and management.

Frequently Asked Questions

Is the salary disclosed for the School Learning Consultant and Coordinator [Mandarin Required] position at thinkacademyus?
The salary for this School Learning Consultant and Coordinator [Mandarin Required] role at thinkacademyus is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the School Learning Consultant and Coordinator [Mandarin Required] position at thinkacademyus located?
This School Learning Consultant and Coordinator [Mandarin Required] role at thinkacademyus is based in San Jose ,CA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the School Learning Consultant and Coordinator [Mandarin Required] at thinkacademyus belong to?
This School Learning Consultant and Coordinator [Mandarin Required] position is part of the Business Operations department at thinkacademyus. See the full job description for more information about the team structure and responsibilities.
How do I apply for the School Learning Consultant and Coordinator [Mandarin Required] position at thinkacademyus?
Click the "Apply Now" button on this page. You will be redirected to thinkacademyus's official application portal hosted on greenhouse where you can submit your application directly.
When was the School Learning Consultant and Coordinator [Mandarin Required] job at thinkacademyus posted?
This School Learning Consultant and Coordinator [Mandarin Required] position at thinkacademyus was posted on May 29, 2026. Apply as soon as possible — early applications are often reviewed first.
School Learning Consultant and Coordinator [Mandarin Required]
thinkacademyus
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