Senior Content and Proposal Manager
About this role
Led by an experienced management team and supported by a strong investor group, including large and experienced institutions and strategic partners, EdgeConneX offers a dynamic, fast-paced work environment where we are bringing flexibility, proximity, power, and connectivity to some of the world’s key businesses. With major offices in Herndon, Denver, and Amsterdam, we have a global footprint and a unified team of employees committed to providing a premier customer experience and delivering the full spectrum of data center solutions, from core to edge, like no other data center provider can do.
Focused on driving innovation and helping our customers define and deliver their own unique vision for the Edge, at any scale, in any market worldwide, for any requirement, we are building tomorrow’s data center infrastructure, today for some of the world’s most demanding Network, Content, and Cloud customers.
Role: Senior Content and Proposal Manager
The Senior Content and Proposal Manager will coordinate and manage EdgeConneX’s submissions in response to Customers’ Requests for Information/Requests for Quote/Requests for Proposals (RFI, RFQ, RFP, etc.), assembling and directing the work of a cross-functional team to combine the relevant service, product, and business knowledge required for EdgeConneX to win. Working directly with the Company’s senior leadership, this individual will be relied upon to deliver critical information and recommendations to support the decision-making process of the firm. Additionally, this individual will be responsible for helping to maintain the accuracy and relevance of data within the Company’s content management software. Responsibilities include the introduction and implementation of all necessary proposal procedures and processes. This is a highly networked role that requires an ability to work under pressure, and meet challenging deadlines. This person must possess advanced communication and presentation skills, and an ability to focus on details while also seeing the broader picture.
Primary Responsibilities:
The Senior Content and Proposal Manager has overall responsibility for the delivery of compliant, professionally produced proposals within customer defined timeframes. As such, the Manager will (i) coordinate RFIs/RFPs through the project/content management software, (ii) create, design, and edit all finalized Proposal Responses and other Customer-facing documentation issued by EdgeConneX, including presentations in PowerPoint, Word documents, and Excel spreadsheets, (ii) communicate progress on Responses to management, and (iii) maintain the Company’s internally available content within the tool.
In many situations, the Proposal Manager will be working on multiple deliverables at the same time under strict deadlines. As necessary, the Proposal Manager will continue to support the business development/sales teams through contract signing.
Proposal Response Coordination & Development
- Provide oversight and guidance to cross-functional project team to enable customer / opportunity acquisition.
- Coordinate and review/edit proposal input from a variety of stakeholders, typically involving contributions from sales, marketing, product teams, finance, commercial, legal and service delivery teams.
- Manage partner companies as required.
- Ensure on-time delivery of responses that are customized for project needs and meet all requirements.
Communications & Presentation
- Provide ongoing dedicated support to Sales team during proposal generation / coach sales teams
- Communicate and influence at a senior level
- Work across multiple time zones and cultures, coordinating resources from various global offices.
Best Practices Development
- Develop document templates and ensure that an established template is followed.
- Create and update Company resources, to maintin the content libraries and other resource materials, ensuring data is accurate, up-to-date, and accessible by proposal teams and other EdgeConneX management and staff.
Qualifications:
- 7+ years of work experience
- Proven ability in planning and coordinating cross-functional teams through kick-off meetings, storyboarding sessions, key review meetings / final document review, proposal governance / sign-off, and document production and delivery of the completed proposal
- Strong verbal and written English language skills
- Excellent attention to detail
- Proficiency in Microsoft Office Suite
- A high sense of urgency, strong initiative and the ability to multi-task
- Strong time and project management skills, including high level of personal adaptability
- The ability to thrive in a fast-paced environment with strict deadlines/prioritization skills
- A proactive, self-directed approach and the ability to learn quickly and the desire to grow a business
EdgeConneX believes inclusion – of thought, backgrounds and experiences – affects all that we do, from our employees to the solutions we deliver. Our goal is to create an environment where embracing differences helps deepen the lives and work experience of our employees, enhances our innovation and creativity, and enriches our involvement in our communities. EdgeConneX is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or ancestry, physical or mental disability, as well as any other category protected by applicable federal, state, or local laws.
EdgeConneX offers a competitive benefits package.
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