Call Center Agent
optimadermatologycareers· Front Office Support
About this role
Join Our Team at Advanced Dermatology!
At Advanced Dermatology, our mission to revolutionize skin care starts by partnering with outstanding, industry-leading dermatologists. We take pride in creating environments where our physicians and providers excel—and that includes having a skilled, supportive call center team to ensure every patient interaction runs smoothly.
We are currently seeking Call Center Specialists with experience in patient registration and insurance verification. In this role, you’ll be a key part of our front-line team, supporting a high call volume while delivering accurate data entry and exceptional service. You’ll help patients navigate scheduling, insurance, and questions about our services—all while providing a warm, professional, and seamless experience.
What You’ll Do:
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Handle a high volume of inbound and outbound patient calls with professionalism and empathy
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Complete patient registration, perform accurate data entry, and verify insurance information
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Support appointment scheduling and respond to practice-related inquiries
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Ensure patients have a positive experience from their first call through their visit
What We’re Looking For:
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Experience in medical office administration, patient registration, insurance verification, or call center support
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Comfort working in a fast-paced, high-call-volume environment
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Strong attention to detail with proven data entry accuracy
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Excellent communication and interpersonal skills
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A team-oriented mindset and commitment to outstanding patient care
Why Join Optima?
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Work alongside passionate dermatologists and providers in a supportive, collaborative environment
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Be part of a team that values excellence, growth, and an exceptional patient experience
Frequently Asked Questions
Is the salary disclosed for the Call Center Agent position at optimadermatologycareers?
The salary for this Call Center Agent role at optimadermatologycareers is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Call Center Agent position at optimadermatologycareers located?
This Call Center Agent role at optimadermatologycareers is based in Boardman, OH. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Call Center Agent at optimadermatologycareers belong to?
This Call Center Agent position is part of the Front Office Support department at optimadermatologycareers. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Call Center Agent position at optimadermatologycareers?
Click the "Apply Now" button on this page. You will be redirected to optimadermatologycareers's official application portal hosted on greenhouse where you can submit your application directly.
When was the Call Center Agent job at optimadermatologycareers posted?
This Call Center Agent position at optimadermatologycareers was posted on May 12, 2026. Apply as soon as possible — early applications are often reviewed first.
Call Center Agent
optimadermatologycareers
You'll be redirected to optimadermatologycareers's official application page on Greenhouse.