Mail Handler Working Student (f/m/d)

Solaris is Europe's leading embedded finance platform. Solaris’ full German banking license and proprietary modular B2B tech stack empowers its partners – from SMEs to large, multinational, non-financial companies – to offer compliant, customer-centric banking services, providing seamless experiences to customers across all industries. Founded in 2016, Solaris pioneered the Banking-as-a-Service market with an unparalleled combination of tech and banking. Solaris is headquartered in Berlin and employs 300 people in Europe.

Your Role

• Sort and distribute incoming mail to various departments and individuals within the bank. Ensure timely processing of outgoing mail, adhering to postal regulations and bank policies.
• Receive, log, and distribute packages and deliveries to appropriate recipients. Exercise care in handling sensitive or confidential parcels.
• Maintain an organised and secure mailroom. Implement systems for tracking incoming and outgoing correspondence and deliveries.
• Record mail and package movement, ensuring traceability. Update mail handling logs and databases to reflect real-time information.
• Liaise with courier services for the dispatch and receipt of urgent deliveries. 
• Provide support to various bank departments in dispatching and receiving important documents, ensuring they are handled with confidentiality and urgency.
• Operate and maintain mailroom equipment, such as postage machines, envelope openers, and scanning devices. Troubleshoot minor issues and coordinate with vendors for maintenance.
• Adhere to bank policies and postal regulations in all mail handling activities. Participate in the implementation of security protocols for the handling of sensitive information.
• Manage supplies inventory for the mailroom, including postage, packaging materials, and stationery. 
• Compile and submit regular reports on mailroom operations, highlighting volumes, service issues, and suggestions for improvement.

We'd love to see 

Depending on your level of experience, your responsibilities and scope of role will range. We don’t care much about fancy titles, but rather about real personal and professional development, as laid out in our learning framework. Let’s figure together out how you can contribute to our team.

• Currently enrolled as a student, related field of studies preferred.
• Previous work experience in mail handling, office administration or similar traineeships is a strong advantage.
• Good knowledge in English, German is a plus.
• High attention to detail.
• Positive Mindset and Can-do attitude.
• Demonstrated analytical skills and problem-solving abilities.
• Capable of collaborating with both technical and business staff.

Benefits 

• Transparent framework to support your career goals
• Lunch reimbursement
• Mental health support via Thrive
• Flexible working model   

While job ads usually paint an ideal picture of a candidate, studies show that most applicants meet an average of 60% of the criteria. Unfortunately, many promising candidates tend to apply only if they meet all the criteria. So if you think you have what it takes, but don't necessarily meet every single item in the job description, please contact us anyway. We'd love to talk with you and find out if you might be a good fit for us.

At Solaris, we are committed to nurturing an inclusive environment, where all Solarians feel valued, respected and supported. We are dedicated to building a diverse workforce that reflects the diversity of our communities. We are committed to equal employment opportunity regardless of color, ethnicity, religion, sex, origin, disability, marital status, citizenship, or gender identity. We are proud to be an equal opportunity workplace. If you have a disability or special need that requires accommodation, please let us know.

If your application is successful, you will be required to complete pre-employment background checks through our screening provider Zinc. These include, but not limited to identity verification, educational records, references, a criminal record check, etc. The processing is based on Art. 6(1)(c) GDPR. Please see below Privacy Information for Job Applicants for details, including recipients, retention, and your rights.

Information on data processing:

DE: https://www.solarisgroup.com/gdpr_notice_de
EN: https://www.solarisgroup.com/gdpr_notice_en