Customer Experience Coordinator
suitsupply· Sales
About this role
As a Customer Experience Coordinator, you help set the tone and ensure delivery of our Radically Personal customer journey. Consider yourself the store’s lead ambassador of the brand and point of reference for the customer. You support all activities necessary for the efficient operation of the store experience and provide exemplary service to maximize sales, promote the Company’s image of quality and professionalism. A Customer Experience Coordinator performs duties, in partnership with their management team, with the specific focus of shaping the store experience.
What you will do:
- Ensures client expectation is exceeded at each visit and maintaining an environment focused on the client experience by utilizing hospitality tools provided
- Ensure all employees present professionally for each customer interaction according to company policies and practice highest level of customer service to achieve maximum sales
- Ensure clienteling activities are mapped for each guest
- Ensure seamless efficiency and positive atmosphere in the customer experience
- Partner with leadership and expert teams to proactively address service issues
- Performing other duties assigned by store leadership team
Who you are:
- Previous experience in sales, hospitality, and/or service
- Exceptional customer service/clienteling skills and excited to build relationships
- Professional verbal and written communication skills
- Flexible work schedule, including evenings, weekends, and holidays
What you will get:
- Competitive salary
- A top-of-the-line training program, unique to the industry
- A clothing allowance for each new season and a generous employee discount
- Opportunity to build a career with one of the fastest growing companies in fashion opportunity to travel to other stores and abroad
Salary Band: $18 - $22/hourly
Frequently Asked Questions
Is the salary disclosed for the Customer Experience Coordinator position at suitsupply?
The salary for this Customer Experience Coordinator role at suitsupply is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Experience Coordinator position at suitsupply located?
This Customer Experience Coordinator role at suitsupply is based in Boston, Massachusetts, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Customer Experience Coordinator at suitsupply belong to?
This Customer Experience Coordinator position is part of the Sales department at suitsupply. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Experience Coordinator position at suitsupply?
Click the "Apply Now" button on this page. You will be redirected to suitsupply's official application portal hosted on greenhouse where you can submit your application directly.
When was the Customer Experience Coordinator job at suitsupply posted?
This Customer Experience Coordinator position at suitsupply was posted on Aug 22, 2023. Apply as soon as possible — early applications are often reviewed first.
Customer Experience Coordinator
suitsupply
You'll be redirected to suitsupply's official application page on Greenhouse.