Client Services Manager, Senior Living

bayada· Montgomery Maryland Senior Living (MMF) - 556
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📍 Gaithersburg, MD 20879 | 39.167369973 | -77.187020893

About this role

BAYADA Home Health Care is currently seeking a Client Services Manager to join our Gaithersburg,MD Medicare certified Home Health Senior Living Office.

If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

Responsibilities for a Client Services Manager:

  • Provide superior customer service and quality home care
  • Focus on managing coordination of client services and emergent scheduling issues
  • Manage your Client Services Manager caseload
  • Build lasting relationships with clients, referral sources, payors and community organizations
  • Develop strong, communicative relationships with the team
  • Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)
  • Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees 

Qualifications for a Client Services Manager:

  • Bachelor degree is preferred, Associates at minimum.
  • Prior knowledge of/experience with Medicare and OASIS a plus
  • Prior medical office or home care experience preferred
  • Prior supervisory experience a plus
  • Demonstrated record of successfully taking on increased responsibility (goal achievement)
  • Ambition to grow and advance beyond current position
  • Strong computer skills required (electronic medical record)
  • Excellent communication and interpersonal skills

Why you'll love BAYADA:

  • BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business.
  • Check out our blog: https://www.bayada.com/search?q=Newsweek
  • Newsweek’s Best Place to Work for Diversity
  • Newsweek’s Best Place to Work for Women
  • Newsweek’s Best Place to Work (overall)
  • Newsweek’s Best Place to Work for Women and Families
  • Glassdoor Best Places to Work
  • Forbes Best Places to Work for Women
  • Paid Weekly
  • Mon-Fri work hours
  • AMAZING culture
  • Strong employee values and recognition
  • Small team at a local office
  • Growth opportunities
  • BAYADA Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program
  • To learn more about BAYADA Home Health Care benefits, https://www.bayada.com/benefits

Base salary of $50,000–$55,000, with up to an additional $9,000 in quarterly performance-based incentives.

 

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws.  Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Frequently Asked Questions

Is the salary disclosed for the Client Services Manager, Senior Living position at bayada?
The salary for this Client Services Manager, Senior Living role at bayada is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Client Services Manager, Senior Living position at bayada located?
This Client Services Manager, Senior Living role at bayada is based in Gaithersburg, MD 20879 | 39.167369973 | -77.187020893. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Client Services Manager, Senior Living at bayada belong to?
This Client Services Manager, Senior Living position is part of the Montgomery Maryland Senior Living (MMF) - 556 department at bayada. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Client Services Manager, Senior Living position at bayada?
Click the "Apply Now" button on this page. You will be redirected to bayada's official application portal hosted on greenhouse where you can submit your application directly.
When was the Client Services Manager, Senior Living job at bayada posted?
This Client Services Manager, Senior Living position at bayada was posted on Apr 20, 2026. Apply as soon as possible — early applications are often reviewed first.
Client Services Manager, Senior Living
bayada
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