Law Office Administrator - Charlotte, NC

cordellcordell· Legal Staff
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📍 Charlotte, NC

About this role

Cordell & Cordell has the benefits you'd expect from a large national firm. We offer competitive compensation, exceptional health care benefits, and prioritize work-life balance to ensure the well-being and productivity of our employees. Our focus on family law allows us to make a meaningful impact by helping families navigate challenging and pivotal times in their lives.
 

Why This Role Matters 

As the first point of contact for our potential and current clients, you play a critical role in shaping the client experience. You’ll ensure consultations are scheduled efficiently, communications are handled with care, and attorney calendars run smoothly helping clients feel supported from their very first interaction. This role also contributes directly to new client conversion and retention with bonus opportunities tied to performance.  

What You’ll Do

•    Serve as the primary point of contact for incoming client inquiries 
•    Schedule, confirm, and reschedule consultations 
•    Manage attorney calendars to maximize efficiency 
•    Conduct timely follow-up with prospective clients 
•    Deliver a professional, empathetic intake experience 
•    Enter and maintain accurate client data in our Case Management System
•    Monitor and respond to calls, emails, and voicemails promptly 
•    Maintain an organized office and reception space 
•    Coordinate couriers, process servers, and marketing materials 
•    Process deposits, invoices, and check requests 
•    Handle sensitive client information with discretion and care 

What We’re Looking For

We’re looking for someone who brings a blend of professionalism, reliability, and a commitment to quality client service. Ideal candidates will possess:

•    High school diploma or GED 
•    Experience in a law office, medical office, or professional setting preferred 
•    Strong communication and client service skills 
•    Highly organized with strong attention to detail 
•    Ability to multitask and manage competing priorities 
•    Proficiency in Microsoft Office (Word, Outlook, Excel) 
•    Professional presence and dependable attendance (on-site, M–F, 8–5) 
•    Proactive, solutions-oriented mindset 
 
Acknowledgement:
The above statements describe the job’s essential responsibilities and requirements. They are not an exhaustive list of the duties that may be assigned to job incumbents.

 

 

 
Cordell & Cordell provides exceptional benefits and a great working environment including:
We also offer our full-time employees the following benefits:
  • Medical Plans: including HDHP, PPO, HSA and FSA
  • Dental, Vision, Life and AD&D, Long-Term Disability, and Short-Term Disability Insurance
  • 401(k) Savings with Employer Matching
  • Paid time off
  • Participate in our Wellness Program and potentially earn Employer Paid health premiums!

Frequently Asked Questions

Is the salary disclosed for the Law Office Administrator - Charlotte, NC position at cordellcordell?
The salary for this Law Office Administrator - Charlotte, NC role at cordellcordell is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Law Office Administrator - Charlotte, NC position at cordellcordell located?
This Law Office Administrator - Charlotte, NC role at cordellcordell is based in Charlotte, NC. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Law Office Administrator - Charlotte, NC at cordellcordell belong to?
This Law Office Administrator - Charlotte, NC position is part of the Legal Staff department at cordellcordell. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Law Office Administrator - Charlotte, NC position at cordellcordell?
Click the "Apply Now" button on this page. You will be redirected to cordellcordell's official application portal hosted on greenhouse where you can submit your application directly.
When was the Law Office Administrator - Charlotte, NC job at cordellcordell posted?
This Law Office Administrator - Charlotte, NC position at cordellcordell was posted on May 12, 2026. Apply as soon as possible — early applications are often reviewed first.
Law Office Administrator - Charlotte, NC
cordellcordell
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