Supplier Fulfillment Leader - Hardware Delivery Support
About this role
Quest Defense is seeking a Supplier Fulfillment Leader to support and help lead supplier fulfillment execution. This role will own assigned supplier rhythms, maintain hardware delivery visibility, support recovery planning for high-risk parts, and provide reliable reporting inputs for Product Operations and leadership cadence.
The role requires greater autonomy, stronger supplier-facing maturity, better issue escalation judgment, and the ability to support less experienced team members with execution discipline, tracker quality, and cadence readiness.
This role is Hybrid based out of Cincinnati, OH/Evendale, OH. Due to the nature of these roles, applicants must be US Citizen or Green Card Holder/ Permanent Resident.
Key Responsibilities
- Own assigned supplier fulfillment rhythms for hardware on purchase order.
- Lead or support weekly/monthly supplier status meetings and document commitments.
- Maintain accurate hardware delivery status, supplier commit dates, and forecasted on-dock dates.
- Coordinate new part kickoff calls with suppliers and Client stakeholders.
- Work with Product Operations, Engineering, Sourcing, and other functional teams to align hardware status, design-change impacts, and recovery actions.
- Support MLOB / Line of Balance data integrity by ensuring forecast tracker updates are complete, timely, and aligned with customer expectations.
- Identify delivery risks, data gaps, schedule clashes, and escalation needs.
- Develop and maintain recovery action plans for high-risk hardware, including owners, due dates, dependencies, and escalation status.
- Support daily management, bowler updates, and FLIGHTDECK cadence participation.
- Prepare weekly hardware risk summaries and leadership-ready status inputs.
- Help establish standard work, tracker discipline, and communication norms for the supplier fulfillment support team.
- Provide peer guidance to 1D-level resources as needed.
Required Qualifications
- 4+ years of experience in supply chain, sourcing, supplier fulfillment, manufacturing program support, project management, hardware delivery, materials planning, or related work.
- Strong Microsoft Excel, Outlook, and structured tracker management skills.
- Experience coordinating across suppliers and cross-functional internal teams.
- Ability to lead supplier/status meetings and drive actions to closure.
- Strong written communication and concise status reporting capability.
- Ability to identify delivery risks and escalate issues with clear facts, impacts, and required decisions.
- Ability to work onsite in the Cincinnati / Evendale area Tuesday through Thursday.
- US. Citizen or U.S. Green Card holder.
Preferred Qualifications
- Aerospace, NPI, manufacturing programs, product operations, materials, sourcing, or supplier management experience.
- Experience supporting hardware delivery, line-of-balance tracking, recovery planning, or purchase order / supplier commit management.
- Familiarity with FLIGHTDECK, daily management, bowler reviews, visual management, SQDC, or Lean operating systems.
- Experience with Smartsheet, ERP exports, MLOB / LOB tools, BOX, SharePoint, or advanced Excel-based tracking systems.
- Ability to mentor junior execution resources and stabilize operating cadence.
Full compensation package is based on candidate experience and certifications
At Quest Defense Systems and Solutions, we don’t just build technology — we engineer the future. From next-generation aerospace solutions to cutting-edge defense systems, we tackle the toughest, mission-critical challenges that keep people safe and push the boundaries of innovation. This is where problem-solvers, innovators, and visionary thinkers come together to shape the future. With over 25 years of aerospace and defense engineering expertise, our commitment to delivering high-quality, transformative solutions sets us apart — not just as an industry leader, but as a driving force for impactful change. Together, we’re not just leading the industry — we’re revolutionizing it.
Quest Defense provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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