Analyst, Operations

crossriverbank· Banking Operations
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📍 Fort Lee, New Jersey, United States

About this role

Who We Are

Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.

Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.

What We're Looking For

Responsibilities:

  • Transaction Processing: Work with multiple systems to monitor, process, control, confirm and settle all daily transactions with accuracy and ensure successful processing to fulfill banking operations obligations. 
  • Banking Systems Knowledge: Maintain working knowledge of traditional banking systems, including debit and credit card issuing, processing, ACH, wires, and ATM operations. 
  • Risk & Issue Identification: Conduct reviews and analysis to proactively identify required technical tasks/actions, issues, and risks across operational workflows 
  • Exception Processing: Perform daily exception processing for incoming ACH/RTP and Wire entries, identifying and resolving discrepancies in a timely manner. 
  • Exposure Monitoring: Monitor and manage exposure limits for originating partners, escalating concerns as appropriate. 
  • Reporting & Analysis: Review daily reports related to returns, return rates, and the  ongoing monitoring of originated entries; identify trends and flag potential risks. 
  • Client Support: Provide verbal communication support to ODFI’s, RDFI’s, and consumer inquirers- delivering timely and professional assistance. 
  • Ad Hoc Project Management: Able to manage ad hoc project tasks and meet deadlines on project timelines, supporting cross-functional initiatives as needed. 

Qualifications:

  • Minimum of 2 years of experience in ACH, RTP, and Wire operations or a related payments/banking operations role
  • Familiarity with NACHA Operating Rules and file mapping requirements
  • Knowledge of Regulation E and its application to consumer rights and responsibilities
  • Working knowledge of traditional banking systems (debit/credit card issuing, processing, ACH, wires, and ATM)
  • Strong attention to detail and analytical skills
  • Excellent communication skills, both verbal and written
  • Ability to manage multiple priorities in a fast-paced environment and meet project deadlines
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
  • Ability to assess the impact of critical incidents and communicate solutions to appropriate parties 
  • Experience conducting reviews and analysis to proactively identify technical tasks, issues, and risks 

 

 

#LI-AC1 #LI-Hybrid #LI-Onsite

Salary Range: $60,000.00 - $80,000.00

Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

By submitting your application, you give Cross River permission to email, call, or text you using the contact details provided. We will only contact you with job related information.

Frequently Asked Questions

Is the salary disclosed for the Analyst, Operations position at crossriverbank?
The salary for this Analyst, Operations role at crossriverbank is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Analyst, Operations position at crossriverbank located?
This Analyst, Operations role at crossriverbank is based in Fort Lee, New Jersey, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Analyst, Operations at crossriverbank belong to?
This Analyst, Operations position is part of the Banking Operations department at crossriverbank. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Analyst, Operations position at crossriverbank?
Click the "Apply Now" button on this page. You will be redirected to crossriverbank's official application portal hosted on greenhouse where you can submit your application directly.
When was the Analyst, Operations job at crossriverbank posted?
This Analyst, Operations position at crossriverbank was posted on May 19, 2026. Apply as soon as possible — early applications are often reviewed first.
Analyst, Operations
crossriverbank
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You'll be redirected to crossriverbank's official application page on Greenhouse.